DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Network Engineer
Location: Blythewood, SC
Duration: 12 Months
Scope of the project:
The Client is looking for a skilled Network Administrator Consultant who will act as a point of reference for the Network Operations Center team on technical issues. While reporting to the Network Operations Center Manager, the Network Administrator Consultant will work on assignments that are complex in nature where judgment is required in resolving problems, making recommendations, and implementing changes with little to no supervision. In alignment with Client standards, this position contributes advanced technical expertise to support and strengthen daily NOC operations.
Daily duties:
Daily duties include managing, configuring, maintaining, and troubleshooting a statewide network infrastructure built upon a foundation of various solutions, such as Cisco/Meraki, Palo Alto, Fortinet/FortiGate, Certes, and Citrix NetScaler, and Trellix technologies.
The Sr. Network Engineer will be proactive in their approach to monitor network performance, ensure efficient communication across the network, review and improve security compliance through cybersecurity best practices, and implement updates or changes to maintain optimal connectivity and secure version compliance.
Candidate will be part of a multi-team environment and must have the ability to work as part of those teams and must have the ability to support multiple tasks at the same time, in a fast-paced, dynamic environment. The candidate will work closely with technical teams and should be able to provide knowledge transfer and informal training to peers where appropriate.
Responsibilities:
- Perform the configuration, installation, maintenance, and upgrade of networking products.
- Troubleshoot network failures and identify network problems.
- Network analysis, design, installation, configuration, and support.
- Maintain network diagrams and other network documentation.
- Provide configuration, troubleshooting and problem resolution support.
- Troubleshoot and remediate issues in a complex, voice-integrated infrastructure.
Required Skills (Ranked in Order of Importance)
- 10+ years of experience with Cisco firewalls
- 10+ years of experience with Cisco routers
- 10+ years of experience with Cisco switches
- 10+ years of experience with Cisco VPN
- 10+ years of experience with Cisco administration
- 5+ years of experience with Palo Alto firewalls
- 5+ years of experience with Palo Alto XDR
Preferred Skills
- 10+ years of experience with knowledge of monitoring and tracing tools
- 10+ years of experience in core network architecture
- 10+ years of experience with advanced troubleshooting, routing, and switching
- 4+ years of experience with wireless networks
- 3+ years of experience with hybrid cloud infrastructure
PREFERRED CERTIFICATIONS: CCNA, CCNP
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