Job#: 3029111
Job Description:
Job Description
Role Summary
The Manager, Portfolio Operations, is responsible for implementing and operating a unified
and standardized enterprise technology demand intake process and SOX-related control
change management. This role ensures that new technology initiatives and changes
affecting SOX-relevant controls are captured, evaluated, and routed through consistent
workflows that support transparency, compliance, and portfolio planning. The position
partners closely with Technology Portfolio Managers, IT Risk & Compliance, Delivery and
Operations teams, Architecture, and Finance to ensure technology demand intake and
control change processes operate predictably, consistently, and transparently across the
technology portfolio.
Key Responsibilities
- Operate the enterprise technology demand intake process, ensuring requests are captured,
triaged, prioritized, and routed through the appropriate evaluation and governance
workflows.
- Centrally tracked and coordinate SOX-related control change management including
intake, documentation tracking, cross-functional coordination, and audit readiness.
- Define, document, and continuously improve demand intake workflows and SOX control
change lifecycle.
- Configure or administer portfolio and workflow tools used to support intake, tracking, and
reporting.
- Facilitate coordination across cross-functional stakeholder teams to ensure requests and
control changes move efficiently through the process.
- Produce operational reporting on demand pipeline health, intake throughput, and control
change activity.
- Identify opportunities to streamline intake, governance workflows, and portfolio
operational processes.
Required Qualifications
- Bachelor's degree in information technology, Project/Portfolio Management, Business, or
related field: or equivalent experience gained through work in a technology organization.
- **8+ years of experience** working in a technology organization supporting portfolio
operations, demand management, PMO functions, governance, or technology planning.
- Working knowledge of SOX controls, technology delivery lifecycles, and change
governance processes.
- Experience operating portfolio or workflow tools such as Jira, Azure DevOps, Planview,
ServiceNow, Clarity, or similar platforms.
- Demonstrated ability to design and operationalize intake processes or governance
workflows.
- Strong stakeholder facilitation and coordination skills across technical and business teams.
- Ability to translate governance requirements into practical operational processes.
Preferred Qualifications
- Experience supporting SOX control environments or regulated industries.
- Experience administering or configuring workflow tools (e.g., ServiceNow, Jira, ADO).
- Familiarity with Agile, hybrid, or product-based technology delivery lifecycles.
- Strong analytical, reporting, and dashboarding capabilities.
Role Impact
This role ensures technology demand and control change processes operate centrally,
predictably, and consistently across the enterprise, enabling leadership to manage
technology investment/changes intake, governance controls, and compliance obligations
effectively.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: apexsan
- Position Id: BHJOB2374_3029111
- Posted 5 days ago
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