Desktop Support Technician

Bryan, TX, US • Posted 7 hours ago • Updated 7 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Break/Fix
  • Laptop
  • Mobile Devices
  • Remote Support
  • User Experience

Summary

 Roles & Responsibilities :-

  • Install and configure desktops, laptops, mobile devices, peripherals, and related software.
  • Perform break–fix support, desk-side assistance, IMACD activities, data migration, device refreshes, and other technical tasks.
  • Execute onsite updates, configuration changes, and software installations.
  • Provide hands-on technical assistance and support to end users.
  • Identify potential issues that may affect end-user experience and take proactive measures to resolve or prevent them.
  • Manage assigned tickets and ensure timely resolution and closure within defined SLAs, providing regular updates to end users as required.
  • Participate in on-call support on a rotational basis, including outside normal business hours when required.
  • Provide hands-and-feet support for network issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10354711
  • Position Id: 9037775
  • Posted 7 hours ago
Contact the job poster
Praveen Palavalasa

Praveen Palavalasa

Lead Talent Acquisition @ SRI Tech Solutions
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