Desk Side Support

Company Description Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $10+billion invested in long-term assets. Vitol's customers include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves its customers from some 40 offices w

Responsibilities: Manage desktop device (hardware, software, and connectivity) incidents through to resolution.Manage IMAC and deskside support services.Manage hard and soft break-fix services for laptops and desktops.Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).Support, manage,

Who we are Stefanini is a full-service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 35,000 employees across 40 countries across the Americas, Europe, Africa, Australia, and Asia. What do you need to succeed?Provide Windows 11, Microsof

Roles & Responsibilities:- Install and configure desktops, laptops, mobile devices, peripherals, and related software.Perform breakfix support, desk-side assistance, IMACD activities, data migration, device refreshes, and other technical tasks.Execute onsite updates, configuration changes, and software installations.Provide hands-on technical assistance and support to end users.Identify potential issues that may affect end-user experience and take proactive measures to resolve or prevent them.Ma