Key Responsibilities
UAT Planning & Test Design
Design and author detailed UAT test cases and test scripts based on approved Business Requirement Documents (BRDs) and Functional Requirements Document (FRDs).
Ensure end to end traceability by mapping business requirements to functional and UAT test scenarios.
Design test coverage across system integration, functional, and regression testing for RCM connectivity use cases.
Prepare training materials like User Guide, FAQs and conduct targeted sessions with stakeholders
UAT Execution & Management
Manage and track UAT execution progress, ensuring testing milestones are met and on time delivery is achieved.
Maintain UAT test artifacts, execution logs, and sign-offs.
Prepare and deliver daily and weekly UAT status updates to senior management, including progress, risks, issues, and mitigation plans.
Escalate risks and delivery concerns proactively with clear recommendations and action plans.
Support final UAT sign off activities and Go Live readiness assessments.
Defect Management & Stakeholder Coordination
Coordinate closely with IT, business stakeholders, and RCM Operations to triage, review, prioritize, and resolve UAT defects.
Validate fixes, oversee retesting, and confirm defect closure prior to UAT sign off.
Act as a key liaison between business users and technology teams to resolve testing issues efficiently.
Data Management
Understanding of large and complex financial institutions, and their functions, including Risk Management, Compliance, Legal and Operations.
Assist the compliance operations for gathering, structuring, analyzing relevant data from various sources, cleaning and structuring to ensure accuracy to maintain connectivity with other Compliance pillars.
Leverage data analysis techniques to analyze large amounts of data to identify issues as part of testing.
Required Qualifications & Experience
Minimum 7 years of experience leading UAT activities in the banking industry, with proven expertise in authoring UAT test scripts, deriving test cases from BRDs/FRDs, and managing end to end UAT execution- particularly for Reg Change Management, Risk and Compliance platforms and system integrations.
Proven experience supporting system integrations and connectivity testing across multiple platforms.
SME knowledge of System Integration Testing (SIT), Functional Testing, and Regression Testing processes. Experience with Databricks or similar middleware / integration platforms supporting data and system connectivity. Demonstrated expertise in requirements mapping, traceability, and impact analysis across business and functional layers.
Previous experience in testing Al-driven automation, validating Al-generated outputs, assessing accuracy, and identifying model limitations and failure points.
Skills & Competencies. High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); advanced Excel skills preferred for test management and reporting.
Working knowledge of JIRA and other testing platforms for defect tracking and backlog management.
Prior PowerBI reporting experience preferred.
Exceptional analytical, problem solving, and critical thinking abilities with strong attention to detail. Excellent verbal and written communication skills, including senior management level reporting. Ability to work independently or collaboratively in a fast paced, cross functional environment.
Demonstrated initiative, self motivation, and adaptability to evolving regulatory and technology landscapes.