Title: Commission Operations & Workflow Management/Manager
Job Duration: 12 Months
Job Location: Raleigh, NC
Onsite Role
Must work on our W2
Need LinkedIn profile link
Required Skills
· 3–6+ years of Sales Operations, Finance Operations, or Commission Administration experience with strong understanding of approval workflows and operational execution.
· Hands‑on experience managing multi‑step commission approval cycles including tracking, follow‑ups, escalations, and ensuring timely payroll submission.
· Proficient with Anaplan or similar ICM/commission platforms and comfortable executing monthly timelines, validations, and adjustments.
· Strong stakeholder coordination skills with ability to serve as central point of contact across Sales, Sales Leadership, and Finance.
· Skilled in issue management and exception handling including resolving workflow problems and managing exceptions through Jira.
· Excellent reporting, communication, and workflow transparency skills with ability to maintain approval reporting and keep stakeholders aligned.
· Highly organized process‑driven operator able to work 30–40 hours/week, onsite with core hours 09:00–16:00 ET.
· Strong Stable work history with strong tenure, demonstrating reliability, commitment, and sustained performance without frequent job changes.
Required
- Experience:
- 4–8 years relevant experience
- 3–6+ years’ experience in Sales Operations, Finance Operations, or Commission Administration
- Experience managing workflows and stakeholders
- Familiarity with Anaplan or similar tools
- Should have experience with commission process and be firm with commission calculations, compensation logics
- Ability/ skills to improve processes
- Are able to communicate with stakeholders (Sales Directors)
- Experience in Anaplan
Responsibilities:
- Support the monthly commission approval workflow and operational execution within our global Incentive Compensation Management (ICM) platform (Anaplan).
- Financial Analyst style or commission specialist with finance affinity
- Execute on full monthly/ quarterly/ and yearly commission process
- Commission Approval Workflow Management
- Manage the monthly commission approval cycle within Anaplan
- Coordinate multi-step approval workflows (Managers-Directors-VPs-Sales Finance- Head of Sales Finance)
- Track approvals and follow up with stakeholders
- Ensure commissions are fully approved before payroll submission
- Monthly Commission Cycle Execution
- Execute monthly commission timelines and validation
- Ensure all inputs and adjustments are captured and processed
- Stakeholder Coordination
- Act as central point of contact between Sales, Sales Leadership, and Finance
- Communicate approval status, delays, and escalations
- Issue Management
- Identify and resolve workflow issues
- Manage exception workflows via Jira
- Reporting & Transparency
- Maintain reporting of approvals and cycle progress
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- (Senior) Analyst (highly operational, process-driven role)
- Expected Impact
- Ensure timely and accurate commission approvals
- Improve workflow efficiency and transparency
- Reduce manual follow-ups and delays
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