Installed Base Engineer

Location: Electrical Ave, Milwaukee, WI (onsite, no remote)

Introduction:

The team developing industry leading X-ray generation subsystems (ie. tubes and generators) is looking for highly motivated engineers to join them in the sustainment efforts to maintain the large installed base of the imaging scanners that use these X-ray generation subsystems in the field.

This engineer will be working on compliance change notices and the subsequent required design changes that impact our products and reporting. In addition, will work part time on field data gathering and processing to support field escalations as well product quality surveillance and improvement.

Job Description:

• Drive design change activities related to required compliance notifications (such as Rohs/Reach/Plastics and reporting/labeling needs).
• Collaborate with the Installed base and field service engineering teams to gather and analyze field failure data necessary to effectively monitor and identify product quality improvement.
• Lead field failure data collection and cleansing of X-Ray Tubes and generators in the Installed Base.

Tools/Technologies

• Competence with MS office (Excel, Powerpoint, etc)
• Competence with PLM systems such as 3D experience or PTC Windchill
• Knowledge of Rohs/Reach requirements and the newer definitions of PFAS regulations
• Familiarity with SQL, visualization tools (Eg. Tableau, PowerBI )
• Excellent interpersonal communication and collaboration skills

Required Qualifications

Bachelor's degree in biomedical/industrial/mechanical engineering, or related area