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ServiceNow HRSD Business Analyst

Austin, TX, US • Posted 14 hours ago • Updated 14 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

ServiceNow HRSD module

Summary

Greetings from the Conch technolpogies

Role: ServiceNow HRSD Business Analyst

Location : Austin TX and Sunnyvale CA onsite

12+ months

Experience Required:

5 PLUS years of relevant experience in ServiceNow HRSD module

Skills Required:

ServiceNow HRSD expertise - In-depth knowledge of HR Case and Knowledge Management, Enterprise Onboarding and Lifecycle Events.
Process Mapping and Documentation - Ability to map HR workflows, create business requirements documentation (BRD), and translate them into user stories/acceptance criteria.
Technical Proficiency - Understanding of ServiceNow platform data models, tables, and security models.
Systems Integration - Familiarity with HCM integrations (example, Workday).
Agile Methodology - Experience with Scrum, sprint planning, and backlog management.
Stakeholder Management - Strong communication skills to facilitate workshops with HR business partners and technical teams.

Responsibilities:

Requirements Gathering - Collaborate with HR stakeholders to identify process improvements and document functional specs.
Configuration Design - Design HRSD applications (Configurable Workspace, Service Portal) using platform best practices.
Testing and Support - Develop test plans, manage User Acceptance Testing (UAT), and provide post-implementation support.
Data Analysis - Analyze HR data for reporting and operational efficiency.
Reporting and Analytics - Create dashboards and performance analytics to measure HR service delivery, such as SLA metrics
Platform Administration - Support BAU (Business-As-Usual) operations, including minor enhancements and defect triage.

Preferred Skills:

ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) - HRSD preferred

Thank you & Regards

V S Durga Prasad | Sr. IT Recruiter

E: | Desk Ph:

Conch Technologies Inc |

6750 Poplar Ave # 711, Memphis, TN 38138, United States

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10125234
Position Id: 12610-25909-
Posted 14 hours ago

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