Desktop Voice Engineer (IPC) ::: Stamford, CT :: OnSite

Voice Scope - Shared Services Engineer IW2 Rate $38 or C2C Rate $42Top 3 Skills:IPCAVAYAZOOMResponsibilities:Providing 1st contact support for all desk end voice related incident and request management tasks such as:Deployment testing of new telephony devices (IPC dealer-board/Avaya handsets/headsets etc.)Troubleshooting user related incidents and escalating to 2nd/3rd for further investigation/instruction where needed Support day-to-day IPC related incidents and voice requests at users desks.Su

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Shared Services Engineer I Stamford, CT (onsite) 12+ Months Contract Summary The Shared Services Engineer I provides first-line deskside support for voice and telephony-related incidents and service requests within a fast-paced trading floor environment. This role is responsible for deployment, troubleshooting, and ongoing support of telephony technologies i

Desktop Support Engineer Location: Stamford, CT 18+ Months Must Have:Replacement/swap of faulty equipment and peripherals using end-client-owned stock.Management of local consigned hardware stock for break-fix and service requests.Logging of Incidents or Service Requests on behalf of users when required.Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues.General IT guidance

Job Description: On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: 600 Washington Blvd., Stamford, CT (Primary Site)35 Nutmeg Drive, Trumbull, CT (Disaster Recovery Site) Walk-up, phone, and email support with no appointment needed. Full incident resolution related to Local Services. Replacement/swap of faulty equipment and peripherals using NatWest-owned stock. General IT guidance and support for user devices. Management of loc