Key Responsibilities
1. Sitetracker Development & Customization
Design and develop custom objects, workflows, and automation within Sitetracker (Salesforce platform)
- Configure project lifecycle workflows (site acquisition → leasing → construction → operations)
- Extend Sitetracker capabilities using:
o Apex classes & triggers
- Lightning Components (LWC/Aura)
- Visualforce (where applicable)
- Implement role-based access, validation rules, and business logic
2. Integration & API Engineering
Develop and maintain integrations between Sitetracker and enterprise systems such as:
o CCIsites
- CRM / Dynamics / ServiceNow
- GIS and external vendor systems
- Design and implement:
o REST/SOAP APIs
- Middleware-based integrations (AWS/Lambda/API Gateway, etc.)
- Ensure contract-based integration and regression stability
3. Telecom Domain Alignment
Support telecom-specific use cases:
o Tower/site lifecycle management
- Lease & asset tracking
- Field service workflows
- Site power and construction tracking
- Translate business requirements into scalable Sitetracker technical solutions
4. Agile POD Delivery Ownership
Work within integration-focused engineering PODs delivering end-to-end features
o Sprint planning, backlog grooming, demos
- Story estimation & technical spikes
- Own:
o Technical design
- Development
- Unit testing & deployment
5. Quality Engineering & DevOps
Develop unit tests and support integration testing using tools like Postman
o CI/CD pipelines (GitHub, Harness)
- Code quality, security, and governance standards
- Support regression, defect resolution, and performance optimization
6. Production Support & Enhancements
Provide L2/L3 support for Sitetracker-related issues
- Perform root cause analysis (RCA) and implement permanent fixes
- Drive continuous improvement and automation in workflows
Required Skills & Qualifications
Technical Skills
Strong experience in:
o Salesforce Platform (Apex, LWC, SOQL, Flows)
- Sitetracker (mandatory / preferred)
- Integration experience:
o REST/SOAP APIs, middleware, event-driven architecture
o AWS basics (Lambda, API Gateway)
- CI/CD tools (GitHub, Jenkins/Harness)
- Testing:
o Unit testing frameworks, API testing tools (Postman)
Domain Expertise
Telecom domain experience preferred:
o Tower/site lifecycle
- Field service processes
- Asset and lease management systems
Soft Skills
Strong stakeholder communication (business + IT teams)
- Ability to work in client-facing agile delivery model
- Ownership mindset—capable of handling end-to-end delivery within POD
Preferred Certifications
Salesforce Platform Developer I / II
- Salesforce Administrator
- Sitetracker Certification (good to have)
KPIs / Success Metrics
On-time delivery of enhancements (aligned with sprint velocity)
- Defect leakage and quality improvements
- Integration reliability and regression stability
- SLA adherence for production support
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