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Senior Solution Engineer

Columbus, OH, US • Posted 10 days ago • Updated 6 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Test Plans
Test Cases
Test Scripts
Regression Analysis
Acceptance Testing
Servers
Collaboration
Automated Testing
Documentation
Continuous Integration
Information Technology
Computer Science
Quality Assurance
IT Service Management
IT Operations
Configuration Management Database
Mapping
Testing
SOAP
ServiceNow
Workflow
Analytical Skill
Communication

Summary

Manifest Solutions is currently seeking a ServiceNow QA Tester for an onsite position based in Columbus, OH.

Responsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades.
Develop and execute test plans, test cases, and test scripts.
Perform functional, integration, system, regression, and user acceptance testing (UAT).
Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.
Support ServiceNow upgrades, patches, and releases through comprehensive testing.
Identify, document, track, and retest defects through resolution.
Collaborate with developers, administrators, business analysts, and stakeholders.
Execute automated testing using ServiceNow ATF when applicable.
Maintain testing documentation and quality metrics.
Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.
Verify CMDB data accuracy, completeness, and integrity.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
5+ years of software QA/testing experience.
3+ years of ServiceNow testing experience
Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog
Experience testing REST and SOAP integration.
Understanding of ServiceNow workflows and platform capabilities
Strong analytical, troubleshooting, and communication skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: MANIFEST
Position Id: 7bcc250c78a92ec2211371a4799a8d94
Posted 10 days ago

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