Job#: 3049057 Job Description: Solution Engineer Sr
Location: Columbus, Ohio (Onsite)
Pay: $56-$58/hr
Role Overview
We are seeking a ServiceNow QA Tester to ensure the quality, reliability, and performance of the ServiceNow platform. This role is responsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades. The ideal candidate has experience with ServiceNow testing, API integrations, CMDB validation, and regression testing in an Agile environment.
Key Responsibilities
- Develop and execute test plans, test cases, and test scripts.
- Perform functional, integration, system, regression, and user acceptance testing (UAT).
- Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.
- Support ServiceNow upgrades, patches, and releases through comprehensive testing.
- Identify, document, track, and retest defects through resolution.
- Collaborate with developers, administrators, business analysts, and stakeholders.
- Execute automated testing using ServiceNow ATF when applicable.
- Maintain testing documentation and quality metrics.
- Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.
- Verify CMDB data accuracy, completeness, and integrity.
Required Qualifications
Education: A Bachelor's degree in Information Technology, Computer Science, or equivalent experience is required.
Experience: This position requires 5+ years of software QA/testing experience, including 3+ years of specific ServiceNow testing experience.
Technical Skills: Candidates must have experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog. Experience testing REST and SOAP integration is also required, along with an understanding of ServiceNow workflows and platform capabilities. Strong analytical, troubleshooting, and communication skills are essential.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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