IT-I O Engineer

job summary:

Enterprise Healthcare client has an immediate opening for a highly motivated IT-I O Engineer to join their dynamic and growing team. All qualified candidates are encouraged to apply!

location: Concord, California

job type: Contract

salary: $22 - 32 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Primary Responsibilities & Competencies: - Project Support: Participate in IT projects such as system upgrades, application rollouts, or infrastructure changes. - Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. - Maintains detailed and accurate records in workload management, asset management, and administrative applications. - Provides tier I and II support in all areas of the organizational service portfolio. - Provides excellent customer service to all levels of employees including customers, peers, and leadership. - Accurately follows documentation and checklists to ensure efficiency and consistency. - Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. - Communicates in a professional, positive, and timely manner in person, on the phone, and via electronic means. - Provide customer service support to both internal users, external customers, and vendors on JMH's Network. - Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures. - Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly.

qualifications:

Bachelors

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.