Backfill Position !! Amazon Connect Voice Engineer !! Remote

Remote • Posted 12 hours ago • Updated 12 hours ago
Contract Corp To Corp
Contract W2
6 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Amazon Connect Voice
  • Amazon Connect
  • SIP
  • Routing
  • IVR
  • Call Routing
  • contact center operations
  • telephony systems
  • Interactive Voice Response
  • Telephony
  • Voice Engineering

Summary

 
We are hiring for Amazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest. 
 
Job Title: Amazon Connect Voice Engineer (Java)
Location: Remote 
Duration: 6+ Months of contract
 

Responsibilities:

  • Design, develop, and implement solutions using Amazon Connect for contact center operations
  • Configure and manage voice workflows, call routing, IVR systems, and integrations
  • Develop and maintain backend services and integrations using Java
  • Collaborate with cross-functional teams to gather requirements and translate them into scalable voice solutions
  • Integrate Amazon Connect with external systems (CRM, APIs, databases)
  • Troubleshoot and resolve issues related to voice infrastructure and contact center operations
  • Optimize system performance, call flows, and customer experience
  • Ensure high availability, security, and compliance of voice systems
  • Support deployment, testing, and production releases

Required Skills:

  • Strong experience with Amazon Connect (contact flows, routing, integrations)
  • Solid understanding of voice engineering concepts (IVR, SIP, telephony systems, call routing)
  • Proficiency in Java development (Spring Boot or similar frameworks preferred)
  • Knowledge of REST APIs and microservices architecture
  • Experience integrating voice platforms with CRM or third-party systems
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and collaboration abilities
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10428868
  • Position Id: BSK_3241
  • Posted 12 hours ago
Contact the job poster
Sudheer Kumar

Sudheer Kumar

Accion Labs Recruiter @ Accion Labs
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