Waste Connections has an immediate opening for an
IT Field Technician based in our
Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations. The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more. Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment. This position requires one to be self-motivated, have time management skills, and a customer first mentality.
Pay Rate: $50,000+ DOE
Schedule: Monday- Friday, occasional Saturdays. Starts at 8am.
Benefits: We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more.
Preferred Qualifications:- Bachelor's Degree in Computer Science OR related field experience
- 2 years or more of Network Administration OR willing to learn.
- Experience working with Microsoft O365 and Office Applications
- Independent worker with the ability to manage multiple projects simultaneously.
- Strong communication, customer service, and time management skills required.
Essential Duties and Responsibilities:- Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned.
- Installation, configuration and troubleshooting of TCP/IP networking
- Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
- Maintain phone systems at multiple locations
- Microsoft windows end user configuration (profiles, printers, application configuration)
- Cisco router installation and configuration
- iPad, iPhone / Andriod device configuration, troubleshooting, and repair
Minimum Requirements:- Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.
- Demonstrated proficiency in at least four of the following areas:
- Windows 11
- WYSE Winterms
- Citrix Server
- Telecom and VoIP phones
- AV - conference rooms and TVs
- Printers / PC laptop / desktop support
- Cisco / Meraki Routers / General Networking
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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