UI-UX Designer / User Experience /Service Designer

We are looking for a Senior UI/UX Designer must to be local to DMV area and 100% oniste / Inperson Interview. 

Job Responsibilities: 

The candidate must have a minimum of eight (8) years of experience in user experience and service design.

The candidate should have experience planning and facilitating workshops, meetings and/or other interactive sessions in order to gather feedback and insight from key customers and stakeholders to determine operational needs and changes to the program.

• Create and iterate on user interface designs based on research and stakeholder feedback.
• Conduct usability evaluations and synthesize findings into actionable recommendations.
•  Develop low- and high-fidelity prototypes to communicate design intent.
•  Ensure consistency in visual design, branding, and interaction patterns.
• Translate user needs and business requirements into intuitive and effective interface designs.
• Support user acceptance testing and adjust designs based on testing result.
• Ensure designs meet both user and technical requirements, balancing usability with feasibility.
• Collaborate closely with developers, business analysts, and product owners throughout the development lifecycle.
• Ability to map and improve complex user journeys across multi-channel service touchpoints.
• Experience with customer experience (CX) measurement frameworks and KPIs.
• Familiarity with service blueprints and systems thinking in design. Experience with state or public sector services.
• Designing and implementing user-centered digital products or services, particularly for web- based platforms.
• Applying accessibility standards such as Section 508 and WCAG 2.1.
• Using UX research methods such as usability testing, heuristic evaluation, and surveys to inform design. Collaborating with developers to ensure implementation fidelity of UI designs.
• Creating interactive prototypes using tools like Figma, Adobe XD, Sketch, or Axure.
• Working with Agile teams and participating in sprint planning, reviews, and retrospectives