The User Experience Designer is responsible for understanding user needs and improving the user
experience for solutions and applications. They work closely with Business Analysts, System Analysts,
and technical team members to create user interfaces that are intuitive, aesthetically pleasing, and aligned
with user workflows.
The UX Designer will:
Participate in team meetings and collaborative planning sessions
Work with Business Subject Matter Experts (SMEs), Business Analysts, and System Analysts to
understand functional requirements and translate them into user interface designs
Analyze business user needs, content, data, and workflows to deliver UX designs based on
industry best practices
Create wireframes, storyboards, and user flows to illustrate design ideas
Document design thinking and translate technical and user requirements into compelling, usable
application functionality
Follow best practices for UX design, validating hypotheses with research and data
Focus on utility, usability, and desirability of designs
Drive innovation and variation while maintaining attention to detail
Collaborate in an Agile development environment
Ensure adherence to accessibility and usability standards, including 508 compliance
Provide input on the design of provider data systems and web-based applications
Education: This position requires a Bachelor s degree from an accredited college or university. Five (5)
years of equivalent experience in a related field may be substituted for the Bachelor s degree.
General Experience:
The proposed candidate must have a minimum of five (5) years of experience in
user experience and service design.
Experience designing digital user experiences for websites, portals, or applications
Proven ability to create high-quality diagrams, graphics, and user flows
Proficient in wireframing and storyboarding
Familiarity with UI/UX design tools and techniques
Experience documenting UX strategy and design decisions
Ability to work with a variety of web-based platforms and systems . Strong planning, organizational, and project delivery skills
Ability to build and maintain relationships with business and technical stakeholders
Excellent written, verbal, interpersonal, and listening skills
High attention to detail, logical thinking, and problem-solving mindset
Ability to work independently and as part of a collaborative team
Strong customer service orientation
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