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Tech I - End User Services

Las Vegas, NV, US • Posted 1 day ago • Updated 12 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Architectural Design
IT Operations
Customer Service
Communication
Dell
HP
IBM
Microsoft Windows XP
Customer Engagement
Microsoft Operating Systems
Microsoft Windows 7
Operating Systems
Computer Hardware
Business Software
Microsoft Office
Adobe Acrobat
Norton AntiVirus
Internet Explorer
Licensing
Recruiting
SAP BASIS

Summary

Company Description

Job Description

The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

Responsible for coordinating efforts with various business units throughout the property to isolate and resolve hardware/software related problems.
Responsible for assisting end users, either directly or remotely while working within IT Operations.

Qualifications

Must be able to work in a fast-paced environment, and able to walk distances as you move from issue to issue.
Must have strong customer service and communication skills.
Must be able to lift up to 40 lbs.
Requires experience with Dell, HP and IBM hardware, MS Windows XP, CE, and Windows7 Operating Systems.
Requires experience installing and troubleshooting hotel and casino specific hardware and software.
Working knowledge of Apple products and software is highly desirable.
Requires experience installing and troubleshooting common business software including Microsoft Office (2003, 2007, 2010), Adobe Acrobat, Symantec Antivirus, Internet Explorer, etc.
Must be a minimum of 21 years of age to apply to this position.
This position requires a Nevada Gaming Registry and any licensing or active work cards required, at present or in the future, for this position at all times.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10122964
Position Id: 2d404cbadeb5aafa9c496daa19e9c2aa
Posted 1 day ago

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