About this Position AtHenkel, you'll be part of an organization that's shaping the future throughinnovation, sustainability and collaboration. With our trusted brands likePersil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edgetechnologies, you'll have countless opportunities to explore new paths andgrow.
Thisposition is with our Adhesive Technologies business unit - where we empower ourpeople to transform industries and provide our customers with a competitiveadvantage through adhesives, sealants and functional coatings.
This role can be based in Rocky Hill, CT or Elkhart, IN. Dare to learn new skills, advance in your career andmake an impact at Henkel.
What you'll do - Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts
- Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers
- Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements
- Plan, execute testing, and report on Customer Technical Requests and communicate results to customers
- Consult customers on solutions generating value for their use cases and documenting value in Leverage Point
- Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in lab management and sales management systems
- Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints
- Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes
- Prepare internal and external technical whitepapers and make presentations to internal work groups and customers
- Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel
- Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods
- Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams
- Respect and promote the Henkel Safety, Health, Environment, and Quality rules
- Provide application support for various projects assigned by a supervisor
What makes you a good fit - Bachelor's degree in engineering or equivalent
- Master's degree in engineering or MBA a plus
- 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis
- Customer support experience (providing product application preparation and training)
- Project management, quality management, laboratory, and field support skills
- Experience across risk assessment, finance, marketing, and sales functions
- Ability to build trusted customer relationships and communicate complex technical concepts effectively
- Demonstrated leadership skills with a strong sense of urgency and ownership
Some benefits of joining Henkel - Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance:Paid time off including sick, vacation, holiday and volunteer time, flexible& hybrid work policies (depending on role), and vacation buy / sellprogram
- Financial: 401kmatching, employee share plan with voluntary investment and Henkel matchingshares, annual performance bonus, service awards and student loanreimbursement
- Family Support:12-week gender neutral parental leave (up to 20 weeks for parents givingbirth), fertility support, adoption & surrogacy reimbursement, discountedchild and elderly care, and scholarships
- Career Growth: diversenational and international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement
Thesalary range for this role is $95,000.00 and $125,000.00. This range represents thegood-faith minimum and maximum wages the Company reasonably expects to offerfor this role at the time of posting. In addition to base salary, thisposition may be eligible for incentive pay or other forms of compensation, asapplicable. The Company also offers a comprehensive benefits package asdescribed above. Actual compensation will be based on factors such as thecandidate's skills, experience, education, training, and work location. Thisposting is intended to comply with all applicable state and local paytransparency laws.
Henkeldoes not accept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.
AtHenkel, we come from a broad range of backgrounds, perspectives, and lifeexperiences. We believe the uniqueness of all our employees is the power in us.Henkel is an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, age, national origin, disability,veteran status, genetic information, and other legally protected categories.
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