Job#: 3058783 Job Description: Vehicle Development - Fleet Support Engineer
Location: Foster City, California (On-site)
Role Overview
The Fleet Support Engineer will actively contribute to the operational uptime and reliability of the vehicle fleet. This technical position involves real-time troubleshooting, collaborating with cross-functional engineering teams, and establishing diagnostic processes. The selected candidate will analyze vehicle log data, resolve complex hardware and software issues, and develop documentation to support daily fleet operations.
Key Responsibilities
- Serve as the primary technical point of contact for real-time fleet operational escalations.
- Conduct deep-dive root cause analysis using vehicle log reviews to diagnose complex faults.
- Develop and maintain comprehensive troubleshooting guides and procedures for technical teams.
- Perform hardware bring-up, validation, and diagnostic testing on new vehicle components.
- Design and implement testing procedures to streamline future diagnostic workflows.
- Analyze historical fleet data to identify operational trends, failure modes, and performance anomalies.
- Collaborate with hardware and software design engineers to improve diagnostic tooling and issue detection.
- Define and capture critical metrics to measure the effectiveness of implemented engineering countermeasures.
- Support operations through flexible scheduling, including availability for planned night and weekend shifts.
- Travel occasionally to various operational locations within the United States to assist with technical deployments.
Required Qualifications
Education: Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline.
Experience: Minimum of 2 to 4 years of professional engineering experience within the transportation, aerospace, or autonomous vehicle industries.
Technical Skills: Practical knowledge of low and high-voltage circuits, Unified Diagnostic Services (UDS), and safe electrical troubleshooting practices. Strong comprehension of electrical schematics, wiring diagrams, and connector pinouts. Solid understanding of hardware-to-software communications and system architecture in an operational environment.
Preferred Qualifications
- Experience working with electric vehicle high-voltage systems and powertrains.
- Proficiency with Linux environments and Python-based programming for processing large fleet datasets.
- Experience utilizing hardware-in-the-loop software interfaces and diagnostic tools.
- Familiarity with networking concepts, including TCP/IP and socket programming.
- Demonstrated ability to remotely support and troubleshoot complex electromechanical systems.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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