Position Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center, serving as a primary point of contact for Veterans calling about their VA Medical Disability Examination (MDE) also known as a Compensation and Pension (C&P) exam. In this role, the CSR primarily handles inbound calls (and may support other channels such as email and chat) to schedule and reschedule appointments, provide general assistance related to the program process and Veteran-fac

Customer Service Representative (Contact Center)Job type Contract W2 - (SQN = employer) Contract length Oct 16, 2026 - Dec 12, 2026 Openings 10 Rate $17.00 / hour Schedule 8 hours per day, full time. Some evenings, weekends, and holidays with advance notice Location Fully Remote Requirements before start Background check; client NDA Job descriptionWe are seeking Customer Service Representatives to join a contact center team supporting a State Health and Human Services program. CSRs handle inbou

About Alera Group Founded in 2017, Alera Group has grown to become the 12th largest broker of U.S. business. Were passionate about helping our clients succeed in Employee Benefits, Property & Casualty Insurance, Retirement & Wealth Services. With offices nationwide, our collaborative culture combines national resources with local expertise, providing the ideal platform for innovative leaders to make a real impact. Job Description Overview Placeholder - Job Description is under review ADDITION

Healthcare Service & Operations Specialist Should have good knowledge in customer support and claims We are looking for someone who: Knows the healthcare business and can navigate complex situations with confidence Can act as a bridge between our members and their healthcare benefits Goes beyond customer service to bring real industry knowledge to the role Responsibilities: Handle benefit coverage questions, claims, and authorizations Manage member relationships to support retention Clearly ex