Network / System Engineer III

Job#: 3026608

Job Description:
Network / System Engineer III

Location: Charlotte, North Carolina (On-site)

Employment Type: Contract

Contract Duration: 12 Months

Role Overview

We are seeking a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position supports Architecture and Engineering functions for Collaboration and Productivity products and solutions. The role involves developing program schedules, creating communication materials for senior leadership, and producing engineering documentation for fast-moving programs. The ability to partner with technical resources while delivering presentations to senior leadership is essential.

Key Responsibilities

• Provide program guidance and develop program timelines from an engineering perspective.
• Develop ROM/SOW quotes for projects, including equipment placement and licensing.
• Assist in developing project documentation such as Bills of Materials (BOMs), cost estimates, and equipment placement requests.
• Directly support business-initiated projects and communicate program status and open issues to leadership.
• Provide software and hardware support for complex integrated configurations, including Session Border Controllers, Security Services, E911, SIP, and Session Management.
• Complete SIT testing, document results, and develop scripts, MOPs, and low-level designs for implementation.

Required Qualifications

Education: A BA or BS in Telecommunications, Data Communications, or Computer Science is required.

Experience: A minimum of 10 years of telecommunications experience is required, including 3-5 years in LAN/WAN networking. Experience in program communication, program management, and working in a complex multi-layered network environment is necessary.

Technical Skills: Strong knowledge of session border controllers (specifically Ribbon 7k) and carrier-level SIP Trunking is required. Proficiency with SIP, RTP/RTCP, ISDN, H.323, H248, MGoogle Cloud Platform, and codecs is essential. Candidates must have experience with Agile tools like Jira, QoS configurations, LAN/WAN communications, switches, and routers.

Professional Competencies

• Excellent customer service, reporting, organization, and communication skills (PowerPoint, Visio).
• Must be a highly motivated and self-directed individual.
• Ability to participate in cross-functional, geographically dispersed teams.
• Experience working under tight deadlines and in high-pressure environments.
• Strong troubleshooting and analytical skills.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.