Must Have Technical/Functional Skills
Minimum 12 years of experience in Learning Technologies with 8+ years in Cornerstone OnDemand.
Deep hands-on knowledge of CSOD Learning Module; bonus if experienced in Performance, Recruiting, Extended Enterprise, and Content domains.
Strong understanding of SaaS architecture, SSO/SAML, APIs, web services, and data integration.
Experience in enterprise system integrations (SAP SuccessFactors, Workday, Oracle HCM, AD systems, CRM, etc.).
Functional Skills
Strong understanding of corporate learning strategies, compliance training, blended learning, and capability development frameworks.
Experience working with global learning organizations in complex, matrixed environments.
Excellent analysis, mapping, and documentation skills.
Roles & Responsibilities:
Solution Design & Architecture
Architect comprehensive learning solutions leveraging the full CSOD Learning suite (Learning Management, Content Anytime, ILT/VILT, Curricula, Certifications, Observations).
Design scalable, future-ready learning architectures aligned with organizational learning strategies.
Translate business needs into functional and technical solution designs, workflows, configurations, and integrations.
Define governance frameworks, platform standards, and best practices for CSOD usage.
Implementation & Configuration
Lead end-to-end implementation projects, including requirement gathering, configuration, testing, and deployment.
Configure CSOD modules including Learning, Performance, Extended Enterprise, and Content offerings.
Oversee complex configurations: dynamic assignments, automated training workflows, custom pages, email templates, and certification paths.
Drive environment management (Stage/Prod), release management, and regression readiness.
Integration & Data Strategy
Partner with IT teams to design and oversee integrations with HRIS, identity systems, CRM, and content providers.
Define data migration strategies, data models, reporting structures, and analytics.
Utilize CSOD Reporting (Reporting 2.0 / Insights) to support business dashboards and compliance reporting.
Stakeholder Management
Act as the trusted CSOD advisor for business leaders, L&D, HR, and IT stakeholders.
Lead workshops, demos, and solution planning sessions.
Provide change management support, training plans, and system adoption strategies.
Support & Optimization
Troubleshoot platform issues, coordinate with CSOD Support, and ensure timely resolution.
Continuously optimize platform performance, workflows, and learning experiences.
Monitor platform trends, new releases, and industry best practices to drive enhancements.
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