***This is a W2 position and candidates MUST BE local to Baltimore, MD for hybrid schedule.
Title: SailPoint IIQ Applications Specialist
W2 Contract: 6 Months (Likely Extension / Permanent Conversion)
Location: Baltimore, MD
Terms of Employment:
This is a full-time position. Candidates must be willing to work on a hybrid basis remotely on Mondays and Fridays and onsite in downtown Baltimore on Tuesdays, Wednesdays, and Thursdays.
Overview & Responsibilities:
Join a leading utilities company as an Application System Analyst supporting their enterprise-wide Identity Governance and Administration (IGA) system, SailPoint IIQ. In this high-visibility role, you'll be crucial in managing the daily operations, supporting diverse business partners, and ensuring strict adherence to SOX compliance. This isn't just maintenance; you'll help build out the system's capabilities while navigating the dynamic challenges of a large-scale, critical security application. If you thrive in a fast-paced environment and have a passion for IGA and compliance, this is your chance to make a significant impact. You will
Manage incidents, changes, and releases for the SailPoint IIQ system.
Provide daily operational support and maintenance, ensuring system stability and adherence to standards.
Collaborate directly with business partners to understand requirements, answer questions, and assist with application onboarding.
Work with the managed service provider (MSP) and internal support teams to troubleshoot and resolve issues.
Manage and route support tickets using ServiceNow.
Implement access provisioning, including through flat file processes for disconnected systems.
Support SOX compliance activities, including documentation, controls enhancement, and audit support.
Develop small SQL or JavaScript scripts as needed to support operations.
Participate in an on-call rotation for after-hours emergency support.
Required Experience & Skills
Bachelor's degree in Computer Science or related discipline and typically 8 to 10yearsexperience in Information Technology or, in lieu of a degree, 10 to 15 years of relevant work experience.
Proficiency with data analysis in Microsoft Excel.
Experience leading small IT projects or sub-teams and knowledge of IT project management.
Strong problem solving and analysis ability.
Excellent communications skills (written and verbal)
Ability to work with remote project teams
8-10 years of experience
Proven, hands-on experience managing and supporting SailPoint IIQ.
Strong understanding of Identity Governance and Administration (IGA) concepts.
Demonstrable experience working within or supporting SOX compliance environments.
Experience working directly with business users to gather requirements and provide support.
Strong problem-solving, analysis, and communication skills.
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