Judge Group, Inc.
Judge Group, Inc.

Infrastructure Engineer

Waterloo, IA, US • Posted 16 hours ago • Updated 4 hours ago
Contract Independent
On-site
USD $25.00 - 26.00 per hour
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Job Details

Skills

  • Information Architecture
  • Impact Analysis
  • Information Assurance
  • Technical Support
  • Laptop
  • Intranet
  • Internet
  • Computer Hardware
  • Regulatory Compliance
  • Identity Management
  • Network
  • Service Desk
  • Information Technology
  • Computer Science
  • Information Systems
  • Operating Systems
  • Computer Networking
  • Microsoft Office
  • IT Security
  • Communication
  • Problem Solving
  • Conflict Resolution
  • Customer Service
  • Insurance
  • Privacy
  • Marketing

Summary

Location: Waterloo, IA Salary: $25.00 USD Hourly - $26.00 USD Hourly Description:
Job title - Infrastructure Engineer

Location- Waterloo IA

Duration : Contract For 1+ years

Key Responsibilities
  • Provide first-level technical support for desktops, laptops, software applications, and peripheral devices.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Assist users with Microsoft Office applications, intranet resources, and internet-based tools.
  • Support installation, configuration, and maintenance of computer hardware and software.
  • Monitor and maintain IT systems while ensuring compliance with company security policies.
  • Document incidents, service requests, troubleshooting steps, and resolutions.
  • Escalate complex technical issues to senior support teams as needed.
  • Assist with user account management, password resets, and system access requests.
  • Support network connectivity troubleshooting and basic networking functions.
  • Follow established service desk procedures and provide excellent customer service to end users.

Required Qualifications
  • High School Diploma, GED, or equivalent required.
  • Degree in Information Technology, Computer Science, Information Systems, or related field preferred.
  • Equivalent technical experience will also be considered.
  • Basic understanding of computer systems, operating systems, and networking concepts.
  • Familiarity with Microsoft Office Suite applications.
  • Knowledge of IT security practices and computer security fundamentals.
  • Strong communication, problem-solving, and customer service skills.
  • Ability to work independently and as part of a team.

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1154352
  • Posted 16 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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