Position summary:
The AR Analyst will be focused on analyzing current and delinquent account balances and coordinating between clients, their customers, and internal stakeholders with delinquent accounts and internal parties to resolve any payment discrepancies or delayed payments.
Strong communication skills, exceptional analytical skills, are critical to be able to work with sponsors and resolve disagreements in a professional manner.
1. Ability to perform complex reconciliations
2. Discuss account resolution with internal parties
3. Maintain accuracy of financial data
4. Communicate with internal and external stakeholders on A/R resolution
Key Responsibilities (List the top five to seven essential responsibilities in priority order.)
Analyze and address current and delinquent accounts- 65%
Reconciles detailed accounts receivable accounts
Reports and analyzes accounts receivable accounts with significant outstanding balances and initiate collections
Ensures accounts with open A/R communicated to project management in an efficient and timely manner, and related account data is reconciled monthly
Reviews, updates and distributes the accounts receivable aging report
Discuss account resolution with clients, their customers, and internal stakeholders- 20%
Reviews accounts receivable reporting
Leads calls with clients and internal stakeholdres
Coordinate with Cash Applications, Chargebacks, and Project Management to resolve issues
Maintains accuracy of financial information- 10%
Calculates, reconciles and updates SAP and A/R
Maintains the accuracy of account receivable account information in the financial system
Correspond with clients, customers, and internal stakeholders- 5%
Identify potential offers and escalate to manager, as necessary
Minimum Job Qualifications (Knowledge, Skills, & Abilities):
Education/Training
Basic understanding of AR processes
Business Experience : 2-3 years of experience
Specialized Knowledge/Skills:
Analytical skills in reviewing trend data and exception recognition
Proficiency with computer systems and Microsoft Office Suite (Outlook, Word, Power Point, and Excel) required
Strong customer focus
Strong verbal and written communication skills
Attention to detail and demonstration of quick follow-up to study needs, commits to quality
Demonstrated adaptability, handles day to day work challenges confidently, is willing and able to adjust to multiple demands, shifting priorities; shows resilience in the face of challenges, demonstrates flexibility
Interpersonal skills and clear oral and written communication skills. Uses correct grammar, syntax, and format
Interface with sponsors, practice sites, and internal stakeholders to provide suitable offers and/or present different offers to solve cash flow issues.
Identify potential offers and escalate to manager, as necessary
Working Conditions: Traditional office environment.
Physical Requirements (Lifting, standing, etc.)
Large percent of time performing computer based work is required
General office demands
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