Immediate need for a talented Financial Services Representative. This is a 12 months contract with potential for project extension (and/or opportunity to convert to full time with client) opportunity with long-term potential and is located in Troy NY (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-11255
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Key Responsibilities:
- Note : Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Key Requirements and Technology Experience:
- Must have skills: Customer service
- Customer support
- Associates Degree, Bachelor’s Degree preferred
- Strong problem-solving skills
- Time Management skills
- Basic typing and computer skills
- Background in customer service, preferred
- Strong interpersonal and written communications
- The ability to work within a team and independently.
- High attention to detail.
- Receives and responds to incoming customer/agent/employer inquiries.
- Communicates with customers, field staff, service centers, internal/external sales support and other industry companies through oral and written communication.
- Maintains current knowledge of contract and product provisions and administration of the Plan, and the processing systems related.
- Resolves routine errors requiring corrective processing.
- Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing and refers the situation to a Supervisor.
- Reviews, research, and interprets records and reports to accurately make decisions.
- Decision making skill necessary for customer contacts.
- Ability to identify and evaluate problems and analyze customer inquiries and determines appropriate action.
- Performs other duties as requested.
Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
Never miss an opportunity! Create an alert based on the job you applied for.
