IT Business System Analyst

Job Title: IT Business Analyst

Location: Wilmington, MA

Duration: 6 Months + Extension

Bill Rate: $80/hour

Job Type: C2C/1099 Contract

Client: To Be Discussed Later

Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Summary:

We're seeking an experienced IT Business Systems Analyst who can bridge the gap between field operations and enterprise systems-translating real-world workflows into scalable, technology-driven solutions.
Required Skills & Experience:

5+ years of experience as a Business Analyst, Systems Analyst, or IT Business Analyst

Bachelor's degree in Information Technology, Business, or a related field

Direct experience supporting construction, field service, utilities, or similar operational industries

Hands-on experience with at least one of the following: ERP systems (e.g., Sage, Oracle, SAP, NetSuite, etc.)

Field service management or scheduling platforms

Job costing or project-based systems

Strong experience gathering and documenting Functional requirements

Technical requirements

Process flows and system workflows

Ability to translate business needs into clear system specifications and solutions

Experience working cross-functionally with operations, finance, and IT teams

Familiarity with process improvement and workflow optimization

Experience supporting User Acceptance Testing (UAT) and system implementations

Preferred Skills & Experience

Deep understanding of construction operations, field execution, or project-based environments

Experience working directly with field teams, superintendents, estimators, or dispatch/scheduling teams

Background in job costing, estimating, or project tracking workflows

Exposure to system integrations and vendor coordination

Experience with change management and user adoption initiatives

Ability to develop and deliver training materials for operational users

Experience with reporting and BI tools (Power BI, Tableau, etc.)

Strong ability to analyze KPIs, operational metrics, and performance data

Proven track record of identifying inefficiencies and driving system-based solutions that work in real-world environments

Equal Opportunity Employer: We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.