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Site Supervisor / District Coordinator

Little Rock, AR, US • Posted 1 day ago • Updated 1 hour ago

Full Time

On-site

USD $75,000.00 - 85,000.00 per year

Cayuse Holdings, LLC

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Job Details

Skills

Innovation
Adaptability
Teamwork
IT Infrastructure
Reporting
Optimization
Tier 3
Root Cause Analysis
Documentation
Auditing
Investments
Risk Management
Collaboration
KPI
Continuous Improvement
Leadership
Mentorship
Accountability
Regulatory Compliance
Operational Excellence
Computer Science
Business Administration
Computer Hardware
Network
Training
Security Clearance
PASS
Remote Support
Problem Solving
Conflict Resolution
Analytical Skill
Communication
Microsoft
Adobe
Microsoft Excel
Microsoft PowerPoint
Adobe Acrobat
Management
Health Care
Insurance
Productivity
System Integration Testing
Professional Development
Law

Summary

Overview

The Site Supervisor / District Coordinator serves as the ultimate technical authority for infrastructure health, enterprise compliance architecture, and strategic training program oversight across the assigned district or portfolio of sites. This senior role is accountable for designing and governing the master framework for IT infrastructure "wellness," directing advanced network auditing and Tier?3 remediation, architecting and enforcing agency IT policy, and leading enterprise training initiatives. The Site Supervisor / District Coordinator operates as the executive technical escalation point for agency leadership, ensuring that infrastructure, compliance, and workforce readiness align with mission objectives and regulatory requirements.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Strategic Infrastructure Wellness Strategy
- Serves as the ultimate technical authority for infrastructure health and end?user device posture across all assigned sites.
- Designs the overarching master framework for enterprise IT infrastructure and end?user device wellness check methodologies, including schedules, metrics, and reporting standards.
- Establishes performance baselines, risk thresholds, and early-warning indicators to proactively identify and mitigate operational and security risks.
Advanced Network Auditing & Tier?3 Remediation
- Directs district- or enterprise?wide network performance evaluations, ensuring consistent, repeatable assessment of availability, latency, throughput, and resiliency.
- Defines optimization standards and technical criteria for network and infrastructure performance, guiding engineering teams in the implementation of improvements.
- Leads Tier?3 structural root?cause analysis and remediation efforts for complex infrastructure issues, coordinating cross-functional teams and documenting long?term corrective actions.
Policy Architecture & Enterprise Compliance
- Authors and/or authorizes compliance guidelines for infrastructure, endpoints, and operational processes, aligning with agency, Federal, and industry standards.
- Oversees agency IT policy implementation at the site/district level, ensuring consistent adoption, enforcement, and documentation across all locations.
- Acts as the primary liaison for security and compliance audits, coordinating responses, evidence collection, and remediation plans with internal and external stakeholders.
- Monitors enterprise compliance posture, identifies systemic gaps, and leads initiatives to improve audit readiness and reduce risk exposure.
Master Training Program Oversight
- Leads the development of comprehensive IT equipment disposal programs, including processes for sanitization, chain?of?custody, recycling, and destruction.
- Designs, approves, and maintains training curricula and hands?on modules for IT staff and agency personnel supporting equipment lifecycle and disposal activities.
- Validates training program effectiveness through metrics, feedback, and periodic assessments; updates materials to reflect evolving policy, technology, and compliance requirements.
Technical Advisory & Executive Escalations
- Serves as the executive technical escalations point of contact for senior leadership, site managers, and cross?functional teams on complex infrastructure, compliance, and training matters.
- Provides high?level technical counsel to guide strategic decisions, technology investments, and risk management strategies.
- Uses exceptional verbal and written communication skills to deliver complex technical briefings, executive summaries, and recommendations to both technical and non?technical audiences.
- Represents the district in governance forums, steering committees, and inter?agency working groups as the senior technical authority.
Site/District Coordination & Governance
- Coordinates activities across multiple sites within the district to ensure consistent implementation of standards, policies, and wellness strategies.
- Establishes and monitors KPIs and SLAs related to infrastructure health, compliance, and training outcomes, driving continuous improvement initiatives.
- Provides leadership, guidance, and mentoring to local technical leads and supervisors, fostering a culture of accountability, compliance, and operational excellence.
Other duties as assigned.

Qualifications

Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
10 years of related experience.
Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
Secret Clearance is required.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

Must possess problem-solving skills.
Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits

Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off

Reports to: Project Manager

Working Conditions

Professional office environment.
Must be able to work on-site.
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law

Pay Range

USD $75,000.00 - USD $85,000.00 /Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099930
Position Id: 104493
Posted 1 day ago

Company Info

About Cayuse Holdings, LLC

Founded initially in 2006, Cayuse Holdings is today comprised of a family companies headquartered near Pendleton, Oregon, with offices in the Washington D.C. metro area, and Honolulu, HI. Tribally owned by the Confederated Tribes of the Umatilla Indian Reservation (CTUIR), Cayuse Holdings is a 100% Indian Owned Economic Enterprise and a foremost provider of responsible sourcing/certified diversity solutions for commercial, government, and tribal clients.

Our Mission

To become the #1 American Indian-owned commercial, government, and tribal contractor, providing trusted value for our clients, reliable and rewarding careers for our employees and contributing to the growth of the CTUIR.

Our Vision

Grow the Company, Grow the People!

Šapásttawaxt kutkutpama,́ Šapásttawaxt natítayt

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