Elicit, document, and track requirements to support the implementation of IT systems.
Identify and plan business analysis work needed to meet project needs.
Recommend the artifacts and level of detail for the business analysis effort.
Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
Plan the requirements gathering strategy and elicit customer requirements.
Review regulations and policies to understand relevant compliance requirements.
Recommend desired resource levels to accomplish work in accordance with the project schedule and budget.
Draft high quality, repeatable, reusable artifacts and approaches that other Analysts can use on future projects.
Plan and conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
Analyze the gathered information to present the business problem and the proposed solution.
Analyze business processes and create current-state and future-state models, including gap analyses.
Identify the product quality requirements needed to satisfy the customer needs, i.e., performance and availability.
Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
Evaluate and assess business process change impacts to inform Change Management activities.
Translate customer needs into product requirements in sufficient detail for technical teams to implement.
Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required.
Draft requirements documentation/artifacts, e.g., user stories, context diagrams, swim lane diagrams, non-functional requirements as needed to define the solution.
Support the development of test plans and acceptance criteria, traced to business and functional requirements.
Conduct detailed reviews of requirements and obtain approval from appropriate parties.
Facilitate the requirements documentation throughout the entire lifecycle of the project.
Update requirements as they evolve throughout the system implementation.
Track scope delivery and how delivered products provide business value.
Follow established processes and best practices for managing scope change requests.
Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.
Conduct collaborative exercises, e.g., user story mapping, to align users and technical teams on requirements.
Present information effectively in a variety of formats, including MS Office applications and Visio flowcharts.
Support business lines in developing a business case to justify an IT investment.
Take high-level information about a business problem and synthesize it into a clear, concise scope statement.
Provide technical teams the information needed to select the most effective approach.
Support an objective, rigorous assessment of vendor offerings to inform decision-makers selecting an option.
Facilitate an impartial evaluation of identified offerings, using professional judgment to score products where applicable.
Collaborate with business lines, project teams, and vendors to identify the analysis work needed to implement a solution.