Jr. IT Analyst

Maplewood, MN, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
On-site
Company Branding Image
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Technical Support
  • Swift
  • Laptop
  • Printers
  • Mobile Devices
  • Collaboration
  • Issue Tracking
  • Testing
  • Computer Hardware
  • Microsoft Windows
  • Operating Systems
  • Microsoft Office
  • Microsoft Outlook
  • Customer Service
  • Communication
  • Problem Solving
  • Conflict Resolution
  • Analytical Skill
  • iPhone
  • iPad
  • HP
  • Remote Support
  • Artificial Intelligence

Summary

Join our team as a Jr. IT Analyst, where you'll provide top-notch technical support to end users both on-site and remotely. If you have a passion for technology and enjoy solving technical challenges, this role is perfect for you!
Responsibilities
  • Deliver exceptional technical support to end users, ensuring swift resolution of issues.
  • Diagnose and troubleshoot problems related to desktops, laptops, printers, and mobile devices.
  • Effectively communicate technical information to users across all organizational levels.
  • Collaborate with IT teams to tackle complex technical challenges.
  • Document support activities in the ticketing system and contribute to knowledge articles.
  • Participate in testing and deploying new hardware and software solutions.
Skills
  • Proficiency in Windows 10 and 11 operating systems.
  • Experience with Microsoft Office 365 and Microsoft Outlook.
  • Strong customer service and communication skills.
  • Ability to work independently and collaboratively within a team.
  • Excellent problem-solving and analytical abilities.
Preferred Skills
  • Experience with iPhones and iPads.
  • Familiarity with HP Secure Print technology.
  • Working towards or possessing a technical degree or certification.
  • 2+ years of experience in desktop support.

At Horizontal, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We encourage individuals from all backgrounds to apply and join our team!

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 74563
  • Posted 2 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

About_Company_OneAbout_Company_Two
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Oak Park Heights, Minnesota

Today

Full-time

USD 23.00 - 53.00 per hour

Knoxville, Iowa

Today

Full-time

Gallatin, Tennessee

Today

Full-time

Washington, District of Columbia

Today

Full-time

USD 33.00 - 67.00 per hour

Search all similar jobs