Judge Group, Inc.
Judge Group, Inc.

PROGRAM MANAGER IV

Omaha, NE, US • Posted 59 minutes ago • Updated 59 minutes ago
Contract Independent
On-site
USD $85.00 - 90.00 per hour
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Job Details

Skills

  • Real-time
  • Executive Communications
  • Quality Assurance
  • Professional Services
  • Legal
  • Microsoft Windows
  • Production Support
  • SLA
  • Change Request Management
  • Customer Satisfaction
  • Mentorship
  • Agile
  • Go-To-Market Strategy
  • Project Management
  • Extract
  • Transform
  • Load
  • Data Migration
  • SSO
  • Customer Facing
  • Fluency
  • Cloud Computing
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud
  • Google Cloud Platform
  • Authentication
  • Authorization
  • Data Mapping
  • Continuous Integration
  • Continuous Delivery
  • Management
  • Negotiations
  • Collaboration
  • JIRA
  • Confluence
  • Salesforce.com
  • Roadmaps
  • RAID
  • Communication
  • Stakeholder Management
  • Computer Science
  • Information Systems
  • Financial Services
  • Payments
  • Health Care
  • Regulatory Compliance
  • Payment Card Industry
  • System On A Chip
  • Know Your Customer
  • AML
  • Provisioning
  • Data Validation
  • PMP
  • SAFE
  • Onboarding
  • Decision-making
  • Continuous Improvement
  • Privacy
  • Marketing

Summary

Location: Omaha, NE Salary: $85.00 USD Hourly - $90.00 USD Hourly Description:
Role: Program Manager IV

Location: Omaha, NE

Duration: 12+ Months (Contract to Hire)

About the Role

We are seeking a Senior Technical Program Manager to lead and scale high-visibility onboarding programs. In this role, you will collaborate across engineering, product, professional services, account teams, and external stakeholders to ensure seamless delivery.

Responsibilities
  • Lead end-to-end technical onboarding programs for strategic clients, defining scope, milestones, success criteria, and acceptance for each engagement.
  • Develop and implement repeatable onboarding frameworks, playbooks, templates, and automation to reduce cycle time and operational effort.
  • Manage technical integration projects (APIs, data migrations, connectors, batch/real-time flows), including architecture handoffs, environment provisioning, and release coordination.
  • Act as the senior program lead in client-facing engagements: run kickoffs, status reviews, steering committees, and executive communications; set expectations and escalate proactively.
  • Coordinate cross-functional delivery across engineering, product, security, compliance, QA, operations, professional services, and third-party vendors.
  • Identify, track, and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows).
  • Drive readiness for go-live and early production support, including runbooks, rollback plans, monitoring, alerts, and SLA handoffs.
  • Measure and improve onboarding outcomes: time-to-value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT), and operational cost.
  • Mentor implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput.
  • Partner with product and go-to-market teams to influence the roadmap based on onboarding insights and recurring client requirements.

Minimum Qualifications
  • 7+ years of program or project management experience, with at least 3 years leading technical, client-facing onboarding or implementation programs.
  • Proven track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams.
  • Strong client-facing skills with the ability to present to senior executives, set expectations, and drive decisions.
  • Technical fluency in cloud architectures (AWS/Azure/Google Cloud Platform), REST APIs, authentication/authorization patterns, data mapping/transformation concepts, and CI/CD.
  • Experience managing multi-party dependencies (internal teams, vendors, client IT) and negotiating trade-offs under time pressure.
  • Proficiency with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and program artifacts (roadmaps, RAID logs, decision logs).
  • Excellent written and verbal communication, organization, and stakeholder management skills.

Preferred Qualifications
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
  • Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML).
  • Prior experience building onboarding playbooks or automation for provisioning/data validation.
  • Certifications such as PMP, SAFe, or Certified ScrumMaster.

Core Competencies
  • Client empathy and service orientation - prioritize client success while protecting product integrity and timelines.
  • Strategic delivery mindset - align onboarding plans to business outcomes and customer value.
  • Influence without authority - build consensus across distributed teams and external stakeholders.
  • Risk-based decision making - surface trade-offs early and lead pragmatic mitigations.
  • Continuous improvement - use metrics and feedback loops to scale and standardize repeatable processes.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1148145
  • Posted 59 minutes ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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