Program Manager

Role: Program Manager

Location: Oakland, CA (Hybrid - 1-2 Days)

Duration: 12 months contract

Contract Type: W2

Top things looking for:

• ERG/ENG Program Management 2) Change Management 3) Employee Engagement

Top skill sets looking for:

• Technical Understanding of ERG operations and frameworks, advancing strategy & insights to action. 2) Soft Skills: relationship management/rapport building, executive presence, storytelling, ability to create clarity out of ambiguity.
• Department: Organizational Culture/Coworker Inclusion & Belonging

Department Overview:

• The Coworker Inclusion and Belonging team champions the "Power of We at ***. A key component of ***'s Organizational Culture strategy fostering alignment between behaviors, competencies, and execution to create a workplace rooted in inclusion and belonging. Through enterprise-wide initiatives focused on enhancing the coworker journey from hire to retire, the team supports efforts to:
• People: Cultivate an inclusive environment where coworkers and leaders thrive
• Safety: Ensure psychological safety and equitable work practices
• Engagement: Strengthen workplace connections and a sense of belonging
• Place: Build work environments that celebrate inclusion and belonging
• These efforts reinforce ***'s virtues, empowering coworkers at every level to lead with clarity, champion inclusion, and drive a culture of excellence rooted in continuous improvement and engagement.

About the Role:

• We are seeking a strategic and highly motivated Inclusion & Belonging Program Manager, Principal to join our Coworker Inclusion & Belonging (CI&B) team. This manager-level individual contributor will play a pivotal role in advancing our culture of inclusion by leading the enterprise-wide Employee Resource Group (ERG) and Engineering Network Group (ENG) program and supporting 8 Functional Area Inclusion Councils embedded in business units.
• The Program Manager, Principal will ensure ERGs/ENGs thrive as platforms for leadership development, community impact, and business alignment, while enabling Inclusion Councils to design and deliver action plans that foster belonging across the enterprise.
• This role requires strategic vision, operational excellence, and the ability to influence without authority in a highly matrixed organization.

Key Responsibilities:

• ERG Program Leadership
• Manage the strategy, governance, and operations of ERGs across the company.
• Partner with ERG/ENG leaders and executive sponsors to set annual priorities, KPIs, and leadership development opportunities.
• Ensure ERG programs align with enterprise CI&B strategy and business goals.
• Provide tools, resources, and oversight of budgets, charters, and succession planning.

Inclusion Councils Leadership:

• Partner with Functional Area Inclusion Councils to guide the development and execution of annual inclusion action plans within their business units.
• Deliver data, insights, and best practices to inform decision-making and progress.
• Provide consultation to council leaders to build accountability, alignment, and measurable impact.
• Support councils in embedding inclusion and belonging practices into daily operations and workforce strategies.

Governance & Change Management:

• Establish clear governance models, operating principles, and success measures for ERGs/ENGs and Councils.
• Drive adoption and scalability of inclusive practices across the enterprise.
• Act as a trusted advisor to leaders and stakeholders, building influence without direct authority.

Measurement & Reporting:

• Develop dashboards, scorecards, and regular reporting that track progress on ERG/ENG groups and Inclusion Council goals.
• Translate data into actionable insights and narratives for leadership, business units, and external reporting.
• Evaluate impact across culture, career, community, and customer outcomes.

Desired Qualifications:

• Bachelor s degree in human resources, Organizational Development, Business, or related field (Master's preferred).
• DEI practitioner certification (e.g., Cornell, Georgetown, SHRM, or equivalent) or significant applied experience in DEI program management.
• 5 7 years of program management, organizational development, or HR/DEI experience, preferably in a complex or unionized environment.
• Proven ability to lead enterprise-scale inclusion programs and influence without direct authority.
• Experience in data analysis, insights, and reporting to guide strategy.
• Strong facilitation, communication, and relationship management skills.

Core Competencies for High-Performing Inclusion Departments:

• Strategic Agility Translates organizational strategy into actionable ERG/ENG and Inclusion Council plans.
• Inclusive Leadership Models belonging and equity while empowering diverse teams to lead.
• Data-Driven Decision Making Interprets data, leverages insights to shape plans, measure outcomes, and inform leaders.
• Influence & Collaboration Mobilizes people across business units and functions without direct reporting lines.
• Change Leadership Builds buy-in and navigates complexity to advance a culture of inclusion.
• Operational Excellence Establishes governance, tools, and scalable processes that ensure sustainability.
• Results Orientation Balances culture-building with measurable business and people outcomes.