Firco Specialist

Hybrid: 2-3 days onsite in Charlotte, NC

Role Description:

The Fircosoft Application Specialist supports the Fircosoft Sanctions screening systems and services within Compliance Technology division. Sanction screening system ensure the bank meets all its risk, legal and regulatory responsibilities, and obligations in connection with Sanctions Screening, Know Your Customer (KYC) and Anti-Money Laundering (AML). You should be fully knowledgeable of Fircosoft filtering software and will collaborate with the Business and other support groups by addressing production issues, answering inquiries, updating new sanctions lists and performing system upgrades. You will be primarily transaction focused with a strong tactical core that requires exercising discretion and independent judgment to resolve challenges, communicate effectively, and to achieve the business teams' goals.

This is a Hybrid role and will require in-office presence a few days a week

Role Objectives: Delivery

• Plan, design, develop/implement code/configuration for Fircosoft applications (Firco Continuity and Firco Trust)

• Perform analysis to determine and verify business requirements, flows and deliverables for projects.

• Troubleshoot issues in all the environments and perform root cause analysis.

• Maintain high customer satisfaction through the delivery of high quality and timely solutions to problems. These are mission critical systems that need a high degree of error-free reliability.

• Monitor and provide application support for Dow Jones Factiva list.

• Communicate effectively and pro-actively with business users, support teams, vendor, and all stakeholders.

• Multi-task and work on multiple projects with varying priorities and deadlines.

• Create and execute test cases and scripts for testing of changes and releases.

• Upgrade system software working in conjunction with users.

Qualifications and Skills:

• Proven hands-on experience with real-time payments and Fircosoft Sanction Screening (Firco Continuity and Firco Trust).

• Proven hands-on experience working with Firco Utilities FMM, FML, FUM, FFF Classic etc..

• Hands-on experience with Firco Continuity V6 upgrade is a plus.

• Strong knowledge and experience with sanctions screening.

• Bachelor's Degree in Computer Science or a related discipline and/or at least (5) years' experience in implementing technologies and/or vendor platforms to service business needs.

• Demonstrated experience with development, system design and integration

• Experience in UNIX and Windows shell scripting for process automation

• Experience with SQL scripting (Oracle, MS SQL)

• Experience working with Scheduling software tool (TWS etc..), File Transfer process (MQFTE etc..) . CI/CD tools.

• Experience in waterfall and agile development

• Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences.

• The right individual will have experience within financial services and understand the business criticality of a production environment for payments