Service Technician

Senior / Expert-Level Security Technician

Schedule: Full-Time
Service Area: Residential & Commercial Clients
Position Type: Permanent / Long-Term Opportunity
On-Call: Required (rotational)

About the Role

We are seeking an Experienced Security Technician with a strong background in IP cameras, access control, and/or fire alarm systems to service both residential and commercial customers. This is a customer-facing, field-based role supporting installation, service, troubleshooting, and preventative maintenance across a wide range of security systems.
This position is best suited for a highly motivated, technically strong professional who takes pride in delivering exceptional customer service-even in high-pressure or worst-case scenarios. Technicians in this role are trusted professionals and represent the company directly in front of customers every day.

What You'll Be Doing

As a Senior Security Technician, your responsibilities will include:

• Installing, servicing, troubleshooting, and maintaining:
  • CCTV and IP surveillance cameras
  • Access control systems and card readers
  • Burglar alarm and fire alarm systems
  • Wireless and hardwired keypads
  • DVR/NVR systems and communicators
• Performing diagnostics on alarm panels, wiring, and system programming
• Providing preventative maintenance and system upgrades
• Supporting both residential and enterprise customers
• Conducting system testing and training customers on proper operation
• Documenting installations, service calls, and materials used with accuracy
• Coordinating with dispatch, project managers, and department leaders to close out service tickets and inspections
• Staying current on evolving security technologies and best practices
• Participating in an on-call rotation for service response
• Maintaining a clean, safe, and professional jobsite

Vehicle & Inventory Responsibilities

• Company vehicle provided, including a company gas card
• Technicians are issued truck stock and are responsible for:
  • Tracking inventory usage
  • Accurately costing parts used
  • Maintaining organized, documented inventory records

Required Qualifications

• Expert-level experience in security system installation and service
• Strong background in at least one (preferably multiple) areas:
  • Access Control
  • Video Surveillance (IP & Analog)
  • Fire Alarm Systems
• Prior residential and commercial security experience
• Strong mechanical and low-voltage troubleshooting skills
• Ability to read schematics and system documentation
• Exceptional customer service skills with a calm, professional demeanor
• Excellent communication and documentation abilities
• Ability to work independently and collaboratively
• Valid driver's license and clean driving record
• Ability to lift equipment and work at heights (ladders, scissor lifts, etc.)

Preferred Experience & Technologies

Experience with the following is highly valuable:

• Manufacturers & Systems:
  • Honeywell
  • DMP
  • Axis
  • DSC
  • Speco
  • Linear
• Servicing and troubleshooting:
  • Glass break sensors
  • Motion detectors
  • Door and window contacts
  • CCTV camera systems
• Battery replacement and hardware updates
• Prewiring existing homes and new construction projects

Skills Used in This Role

• Security systems installation and service
• Access control and video surveillance
• Fire and burglar alarm systems
• IP networking fundamentals
• Troubleshooting and diagnostics
• Customer-facing technical service

What Sets This Role Apart

• Company vehicle and gas card provided
• High level of technician trust and autonomy
• Diverse residential and commercial work
• Strong emphasis on doing what's right for the customer
• Opportunity to work with modern security technology

Apply now if you are a seasoned Security Technician who values quality workmanship, outstanding customer service, and long-term career stability in the low-voltage security industry.
Job Type & Location
This is a Contract to Hire position based out of Vandalia, OH.
Pay and Benefits
The pay range for this position is $25.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Vandalia,OH.
Application Deadline
This position is anticipated to close on May 11, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.