OverviewWe are seeking a Desktop Support Technician to support a large-scale operating system migration initiative while providing day-to-day technical support. This role requires strong Windows troubleshooting skills, hands-on hardware support experience, and a customer-focused mindset.
Key Responsibilities- Provide hands-on support for Windows environments, including troubleshooting OS-related issues and assisting with the migration of 100+ devices to a new operating system
- Perform hardware support, including diagnosing, repairing, and maintaining desktops, laptops, and peripheral devices
- Assist with device deployment, imaging, configuration, and post-migration support to ensure smooth transitions for end users
- Troubleshoot basic networking issues, including connectivity, Wi-Fi access, and network configurations
- Deliver desk-side and remote support, resolving issues efficiently while minimizing user downtime
- Ensure a positive end-user experience through strong communication, professionalism, and responsiveness
Required Skills & Qualifications- Hands-on experience troubleshooting Windows operating systems in an enterprise environment
- Previous involvement in device or OS migration projects preferred
- Strong hardware troubleshooting and support experience (desktops, laptops, peripherals)
- Basic understanding of networking concepts (e.g., TCP/IP, connectivity troubleshooting)
- Reliable, detail-oriented, and able to manage responsibilities independently
- Excellent customer service and communication skills with a user-first approach
Preferred Qualifications- Experience with device imaging and deployment tools
- Exposure to enterprise IT environments or large-scale rollouts
- Ability to prioritize tasks and work effectively in a fast-paced support environment
Job Type & LocationThis is a Contract position based out of Royal Palm Beach, FL.
Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Royal Palm Beach,FL.
Application DeadlineThis position is anticipated to close on May 23, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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