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Business Analyst – Microsoft Dynamics 365 Billing Transformation

Remote • Posted 1 hour ago • Updated 1 hour ago

Contract W2

Contract Corp To Corp

12 Months

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

BUSINESS ANALYST
BA
DYNAMICS 365
BILLING

Summary

Job Title: Business Analyst – Microsoft Dynamics 365 Billing Transformation

Location: Remote

Job Type: Contract

Experience: Mid to Senior level

Job Overview

Our client is seeking an experienced Business Analyst to play a critical role in a large-scale Billing Transformation Program. The BA will serve as the bridge between business stakeholders and the implementation team, working within the Microsoft Dynamics 365 ecosystem to translate business needs into functional solutions.

Key Responsibilities

Analyze end-to-end billing lifecycle processes including customer onboarding, service activation, contract management, billing and invoicing, collections, payment processing, and revenue recognition
Identify process gaps, inefficiencies, and improvement opportunities; define business rules and billing calculation requirements
Gather and document integration requirements with enterprise applications including ERP, ServiceMax, Salesforce, Customer Portals, Payment Gateways, Enterprise Data Warehouse, and Power BI
Define data mapping, validation rules, and support migration planning and legacy system analysis
Create and maintain product backlog items, user stories, and detailed acceptance criteria
Participate in Agile ceremonies: sprint planning, backlog refinement, sprint reviews, and retrospectives
Support Product Owners with prioritization and ensure requirements are development-ready and testable

Required Skills

Microsoft Dynamics 365 implementation experience
Strong business process analysis and requirements documentation skills
Experience with billing transformation initiatives
Familiarity with Agile/Scrum delivery methodology
Integration experience with ERP, Salesforce, ServiceMax, or Power BI

Preferred Skills

Experience with enterprise data warehouse and payment gateway integrations
Background in financial or utility sector billing processes
Power BI reporting experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10113809
Position Id: 112974-1090-1791579422
Posted 1 hour ago

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