IT Systems & Infrastructure Support Specialist

Chicago, IL, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

$125000/yr

Vaco by Highspring

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Job Details

Skills

Summary

Job Title: IT Systems Support Specialist
Location: Chicago, IL (On-site)
Employment Type: Full-Time
About the Role
We are seeking a highly organized and technically proficient IT Systems & Infrastructure Support Specialist to support and maintain our organization’s software ecosystem and hardware infrastructure. This role is critical in ensuring operational continuity across business systems, production environments, and end-user support.
Key Responsibilities

Administer and support core business applications including Microsoft Dynamics GP and Microsoft 365
Manage and troubleshoot EDI and ASN processes, ensuring accuracy and timely data exchange with partners
Maintain and support label printing systems and production equipment software
Provide day-to-day technical support for end users across all departments
Oversee IT infrastructure including servers, networking (Ethernet/WiFi), and data backups
Configure, deploy, and maintain laptops, desktops, docking stations, and mobile devices
Manage and support printers, copiers, and related supplies, including coordination with external service providers for maintenance
Maintain and monitor network switches, cameras, and telecommunications systems (cell and internet phones)
Ensure system security, performance, and uptime through proactive monitoring and troubleshooting
Document processes and maintain accurate IT asset inventory

Qualifications

Proven experience in IT support, systems administration, or infrastructure management
Hands-on experience with Microsoft Dynamics GP and Microsoft 365 environment
Working knowledge of EDI/ASN workflows in a business or manufacturing setting preferred
Strong understanding of networking fundamentals (LAN/WAN, switches, WiFi)
Experience managing hardware lifecycle and vendor relationships
Ability to troubleshoot across software, hardware, and network layers
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment

Preferred Skills

Experience in manufacturing or distribution environments
Familiarity with label printing systems and production-related software
Knowledge of backup and disaster recovery practices

Why Join Us

Opportunity to play a key role in maintaining and improving critical business systems
Collaborative and team-oriented environment
Competitive compensation and benefits package

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 473466
Posted 2 hours ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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