QA Lead

Hybrid in Mississauga, ON, CA • Posted 4 days ago • Updated 4 days ago
Contract Independent
50% Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • QA
  • testing
  • Lead
  • project
  • Acceptance Testing
  • JIRA
  • HP ALM
  • QA Management
  • Quality Assurance

Summary

QA Lead

Introduction:

We are looking for consultants only from CANADA for this role. Please apply only if eligible to work in Canada. The QA Lead will be responsible for overseeing all aspects of quality assurance and testing within the project team. They will work closely with business and IT stakeholders to ensure QA exit criteria are met and production deployments are successful.

Responsibilities:

  • Review and validate test strategies, plans, and evidence
  • Coordinate SIT/UAT readiness with business and IT stakeholders
  • Validate QA exit criteria prior to production deployments
  • Ensure completeness of QA documentation and approvals
  • Apply risk-based testing aligned with application criticality
  • Support QA for minor enhancements, patches, and hotfixes
  • Perform release readiness checks for scheduled deployments
  • Review ServiceNow change and enhancement tickets
  • Support Operational Readiness Checklist (ORC) execution
  • Reduce CAB delays caused by QA gaps

Requirements:

Required Qualifications:

  • 5+ years of QA / Test Coordination experience
  • Strong understanding of SIT, UAT, regression, and defect management
  • Experience working in governed project environments
  • Hands-on experience with ServiceNow
  • Strong documentation and Excel skills

Tooling (Must Have):

  • ServiceNow (Changes, Enhancements, Incidents – QA perspective)
  • Test management tools (e.g., Excel-based, ADO, Jira/Xray, HP ALM, etc.)
  • Strong documentation discipline (SharePoint, Teams, structured folders)
  • Comfortable working with Excel-heavy QA artifacts (plans, matrices, evidence)

Soft Skills:

  • Structured and methodical approach
  • Strong communication and stakeholder management
  • Ability to challenge delivery teams professionally
  • Comfortable in hybrid project/operations environments

Engagement Model:

  • Primary focus on project QA, secondary on operational QA
  • Operates under QA governance, not embedded delivery
  • Works closely with Kruger QA Lead and Governance leadership
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91114801
  • Position Id: 8919508
  • Posted 4 days ago
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