Role: PN Tech Consultant IV – Server Platform / HPC Infrastructure
Location: Remote
Duration: 12 Months (Extendable)
Role Summary
We are looking for a senior-level Technical Consultant (Level IV) with strong expertise in Server Platforms, HPC (High-Performance Computing), and Infrastructure Management.
This role is a client-facing consulting position, where you will act as a Subject Matter Expert (SME), supporting complex environments, driving technical solutions, and ensuring high system performance and stability.
Key Responsibilities
< data-start="788" data-end="840">
1. Technical Consulting & Solution Delivery>
- Work closely with customers and internal teams to understand business and technical requirements
- Design and deliver infrastructure solutions aligned with client needs
- Act as a trusted technical advisor and ensure high customer satisfaction
- Contribute to technical strategy, best practices, and solution improvements
< data-start="1183" data-end="1223">
2. HPC & Infrastructure Support>
- Provide support for HPC environments (SGI 8600 compute systems and related infrastructure)
- Administer and manage HPCM cluster environments
- Monitor system performance, stability, and overall health
- Perform troubleshooting and root cause analysis for complex issues
< data-start="1518" data-end="1557">
3. Storage & System Operations>
- Support and coordinate activities for DMF storage environments, including upgrades and monitoring
- Ensure system availability and data integrity
- Work closely with storage and infrastructure teams
< data-start="1775" data-end="1817">
4. Hardware & Data Center Support>
- Perform hardware diagnostics and issue resolution
- Support CDU cooling systems (maintenance and troubleshooting)
- Coordinate with site administrators to maintain operational stability
< data-start="2026" data-end="2068">
5. Coordination & Project Support>
- Support the site administrator in day-to-day operations
- Facilitate weekly operational meetings and provide updates
- Assist with project coordination activities (PM-related tasks)
- Collaborate across teams to ensure smooth execution of deliverables
< data-start="2349" data-end="2383">
6. Leadership & Expertise>
- Act as a Subject Matter Expert (SME) for server platforms and infrastructure
- Provide guidance on complex technical issues
- Contribute to process improvements and technical standards
- Support pre-sales or proposal activities when needed
Required Skills & Experience
- 8+ years of IT experience (or 11+ years without a degree)
- Bachelor’s degree in Computer Science or related field (preferred)
- Strong experience in server platforms, infrastructure, and HPC environments
- Proven ability to work on complex technical problems independently
- Experience in customer-facing or consulting roles
Preferred Technical Skills
- HPE ecosystem tools (Insight Control, iLO, Operations Orchestration)
- Emerson Aperture (Data Center Management)
- VMware technologies:
- Cluster management tools (HPCM or similar)
- Enterprise storage systems (DMF or equivalent)
Key Competencies
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management
- Ability to work independently and lead technical initiatives
- Experience handling mission-critical environments