Desk side support

• Posted 5 hours ago • Updated 1 hour ago

Contract W2

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Technical Support
Critical Thinking
Smartphones
Printers
Microsoft Office
Microsoft Windows
Microsoft Outlook
Skype
Business Communications
Messaging
Videoconferencing
Telephony
A+
Microsoft
Network
Computer Hardware
Firewall
Routers
Bridging
Switches
Operating Systems
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Attention To Detail
Management
Customer Service
FOCUS
Customer Satisfaction

Summary

Job Title: Desk side support
Location: Venus Texas. 76065 Onsite
Mode : Contract (6+ Months)

The IT Support Specialist is primarily responsible for providing executive VIP support to end users at various client sites in the Austin area. Some (vehicular) travel is involved to include nearby cities outside the Austin region. Tasks will include tracking, troubleshooting, and resolving end-user computer issues, as well as proactive monitoring and support. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess strong problem solving skills, deep technical knowledge in the required fields, critical thinking, self-starter, as well as exceptional interpersonal.

Job Requirements:
Bachelor's degree or equivalent experience (i.e. 7+ years' experience in an IT technical role)
5+ years' direct experience supporting C-Suite executives and other VIP staff
7+ years' experience in desktop hardware, operating systems, smartphones, and printers.
7+ years' experience in Microsoft products (Windows, Office, Outlook, Skype, etc.)
7+ years' experience in business communication platforms such as messaging, video conferencing, telephony etc.
A+ Certification or other similar Microsoft certifications a plus

Basic knowledge of network hardware including firewalls, routers, access points, bridges, switches, patch panels a plus
Hands-on troubleshooting experience with the ability to perform under intense scrutiny
Working technical knowledge of current protocols, operating systems, and standards
Strong written and oral communication skills with a focus on executive level support
Analytical and problem-solving abilities, with keen attention to detail
Self-motivated and directed, with the ability to effectively prioritize and execute
Experience working in a team-oriented, collaborative environment
Strong customer-service orientation with a focus on customer satisfaction
Highest degree of professionalism and integrity

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10457702
Position Id: 2026-38676
Posted 5 hours ago

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