Embedded Software Engineer - Onsite

Title:                  Senior Drupal QA Tester - Hybrid

Mandatory skills:

Information Technology, software Quality Assurance,
testing Drupal-websites,
functional, regression, usability, performance testing methodologies,
accessibility, Section 508, WCAG 2.1, WCAG 2.2, compliance requirements,
testing tools, browser developer tools, automation frameworks, Playwright, Selenium WebDriver 4.x,
accessibility testing guidelines, screen reader software, JAWS, NVDA, Talkback, Voiceover, accessibility testing tools,
bug tracking, test management tools, ClickUp, Jira, manual testing, automated testing, test plans, test cases, Test Strategies, formulating testing processes, formulating testing procedures,
HTML5, CSS, JavaScript, accessibility features, accessibility defects, debugging, fixing issues, database, website, CMS development, CSS3, .Net, Drupal, SharePoint, Access, SQL, PHP,
testing complex integrations, third-party APIs, custom Drupal modules, Drupal features, modules, site structure, targeted testing

Description:

The client is seeking a Senior Drupal Application Tester to conduct Quality Assurance activities to support the testing of complex Drupal-based websites. Specifically, the analyst would need to Develop Test Strategies and Plans, test scripts for manual and automated testing, and support other testing activities and communications, engage external groups for testing in a coordinated effort, and introduce tools for performing tests and audits. This position would also include formulating testing processes and procedures and testing policies for the Web Directorate. In addition, the analyst would support the development of other project artifacts and documentation such as progress reports, analytics, data collections, schedules, and presentations as necessary.

Contractor personnel shall provide support to the development team in debugging and fixing issues related to database, website, CMS development and/or configuration using technologies such as HTML5, JavaScript, CSS3, .Net, Drupal, SharePoint, Access, SQL, PHP, etc.

Contractor personnel shall provide expert support in analysis and reporting of web- related activities and projects throughout the Software and Testing Life Cycle. Communicate complex and/or technical information to a broad range of audiences. Provide managers with objective information to support decisions on the administrative and programmatic aspects of Directorate operations, including quality assurance, software testing, development, project management, product management and change management processes.

Contractor personnel shall investigate/research issues, determine impact, and provide solutions for improving product quality.

GENERAL RESPONSIBILITIES

Contractor personnel shall be responsible for complying with the following general requirements:
Work effectively and collaboratively with Web Systems colleagues on assigned projects and activities.
Follow the Web Systems Agile SCRUM Methodology, other frameworks, governance processes, and best practices.
Maintain professional relationships with customers, management, colleagues and deliver high-quality customer service
Supporting the Product team in testing sites, systems, and applications before client rollout
Evaluate and recommend various testing tools appropriate for the various technologies used in the client to define and generate automated, repeatable testing scripts
Assess quality of new features or new systems against Customer Experience, User Experience, and Accessibility
Document test results to support the efficient resolution of problems and to capture defect data.
Define repeatable testing strategies and documentation for concurrent and future testers; define automated testing strategies as possible
Execute tests to compare results with requirements, to identify defects, and to ensure compliance (e.g., systems, functionality, etc.)
Recreate identified defects to assist in the resolution process
Participate in defect management discussions with the Project Owners, Designers, and Developers to ensure defects are fixed in a timely manner and adequately tracked
Produce and communicate test result reports for Change Management process, and for a range of potential audiences (Managers, Developers, Product Owners, or Executives)
Conduct rapid smoke tests as part of an Agile development environment

SPECIFIC RESPONSIBILITIES
Contractor personnel shall be responsible for performing the following specific tasks:
Performing manual and automated testing on Drupal 10.x and 11.x environments.
Ensuring cross-browser compatibility and responsive design adherence.
Validating content accuracy and functionality across different user roles.
Conducting regression testing after updates, patches, and deployments.
Ensuring compliance with accessibility standards (e.g., WCAG 2.1 Level AA, Section 508).
Assessing and analyzing areas of concern for accessibility non-compliance and resolving specific accessibility defects.
Collaborating with developers, designers, and stakeholders for issue resolution.
Creating and maintaining detailed test plans and test cases tailored for complex Drupal sites.
Enhancing QA processes through recommendations and best practices.
Supporting migration testing from Drupal 10 to 11 to ensure data integrity and functional parity post-migration.
Testing complex workflows, integrations, and third-party modules to ensure stability and compliance with functional requirements.
Participate in requirements, design/development reviews, and product planning sessions to proactively validate usability and testability.
Testing complex Drupal workflows and permissions.
Validating module interactions and dependencies.
Testing content types and taxonomies.
Verifying media handling and file management.
Testing search functionality and content indexing.
Validating form submissions and data processing.
Conducting thorough regression testing after updates and deployments.
Testing content migration processes between Drupal versions.
Validating theme implementations and responsive design.
Testing multi-site configurations and shared functionality.
Ensuring familiarity with Drupal features, modules, and overall site structure to effectively test functionality and integrations.
Create and maintain detailed test plans and test cases tailored for complex Drupal sites, ensuring appropriate format and level of detail.
Other project management and contract-related functions as needed.

MINIMUM QUALIFICATIONS
All proposed Contractor personnel must possess the following minimum qualifications to be considered for these positions:
2+ years of experience in QA testing of applications, web sites, and web applications
Experience with test plan creation, test case reviews, test execution, defect resolution and root cause analysis
Excellent communication skills required to document and report on defects and other software issues
Must have strong diagnostic skills to properly test software and measure the quality of the product
For web application testing, programming knowledge with various technologies desired
Possess a degree in Computer Science, Information Systems, Mathematics, Statistics or related field or the equivalent in education and work experience

SPECIFIC QUALIFICATIONS
Preference will be given to proposed Contractor personnel possessing the following skills and expertise:
Bachelor’s degree in an Information Technology, Computer Science, MIS, or related discipline, or equivalent related experience
10+ years in field of Information Technology and software Quality Assurance with a minimum of 4+ years of experience testing Drupal-based websites
Expertise in functional, regression, usability, and performance testing methodologies.
Strong understanding of accessibility (Section 508 and WCAG 2.1/2.2) compliance requirements
Proficiency with testing tools, including browser developer tools and automation frameworks (e.g., Playwright, Selenium WebDriver 4.x).
Knowledge of accessibility testing guidelines and relevant tools, including screen reader software (JAWS, NVDA, Talkback, Voiceover) and other relevant accessibility testing tools.
Experience with bug tracking and test management tools such as ClickUp or Jira.
Ability to develop skills and quickly adapt to new technologies and priorities
Familiarity with HTML5, CSS, JavaScript and accessibility features.
Experience testing complex integrations, third-party APIs, and custom Drupal modules
Familiarity with Drupal features, modules, and site structure to effectively perform targeted testing
Demonstrated expertise in Drupal content management testing, including experience with content types, taxonomies, and workflows
Experience with Drupal module and theme testing, including understanding module dependencies and theme inheritance

Notes:

The contractor is expected to work onsite 2-3 days per week. This may be adjusted to 1-2 days based on performance and work requirements.
Work 40 hours per week. The normal work hours are 9 am to 5:30 pm, Monday through Friday, with a half hour for lunch.
This position will be fully remote; however, the selected candidate may occasionally be required to report on-site depending on the client’s needs and changes in its’ operational environment.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh M.T

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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