Sales Operations Analyst IV

RESPONSIBILITIES:
A client with Kforce is seeking a Sales Operations Analyst IV to join their team in Plano, TX.

Summary:
In this role, the Sales Operations Analyst will own day-to-day operations, dispute research and resolutions, and program-lifecycle processes primarily for large accounting firms that engage the clients Mid-Market through the lead-pass motion for the clients Enterprise Suite. Secondarily, the Sales Operations Analyst will deliver the same end-to-end operational support-disputes, payments, onboarding, off-boarding, and continuous improvement-for the clients QuickBooks Solution Provider (QSP) channel. Your mission is to keep incentives accurate, partners productive, and audits painless as you scale these processes to each new firm that joins.

REQUIREMENTS:
* 2-4 years of experience in Sales Ops, Revenue Ops, Finance Ops, or a similar role overseeing incentive or compensation programs
* Proven experience researching and resolving complex payment or incentive disputes for external partners
* Exposure to channel operations or partner programs-ideally supporting accounting firms or other professional-services organizations in a lead-pass or referral motion
* Hands-on proficiency with Salesforce (or comparable CRM) plus advanced Excel/Google Sheets and working SQL or BI-tool skills (Tableau, Looker, Power BI, etc.)
* Familiarity with Quickbase or similar low-code workflow/databasing platforms
* Strong process documentation and cross-functional communication skills-able to translate finance, data, and partner needs into clear action items

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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