Job Description:
Position: Business Analyst - Advanced
Location: Columbia, SC
Duration: 12 months contract with possible extension
Client: Direct
Responsibilities:
Business Process Analysis & Workflow Mapping
· Facilitate meetings and working sessions with business units and technical teams to understand operational processes.
· Document current state business workflows including process steps, inputs, outputs, and system interactions.
· Develop future state process maps and workflows aligned with system capabilities and project goals.
· Identify opportunities for process improvements, automation, and efficiency gains.
· Product clear process documentation including:
o Workflow diagrams
o Process maps
o Business process narratives
o Standard operating procedures
System Integration & Data Flow Analysis
· Assist in documenting system integrations and data flows between enterprise applications
· Analyze how systems exchange data and identify dependencies between systems.
· Document integration points, system interactions, and upstream/downstream impacts.
· Work with technical teams to understand APIs, interfaces, and system dependencies.
· Assist in identifying risks or gaps related to system integrations.
Requirements Gathering and Documentation
· Work with stakeholders to gather and document business and functional requirements.
· Translate business needs into structured documentation that can be used by development teams or vendors.
· Develop and maintain artifacts including:
o Business Requirements Documents (BRDs)
o Functional Requirements
o Use cases and user stories
o Requirements traceability matrices
Project Management Office (PMO) Support
· Support PMO project managers on multiple active projects.
· Assist with tracking project tasks, action items, and deliverables. PMO administrative tasks
· Help maintain project documentation
Stakeholder Engagement
· Work with business units, technical teams, and project manager to ensure clear understanding of requirements and project objectives.
· Facilitate workshops and discussions to validate workflows and system functionality.
· Support collaboration between business and technical stakeholders throughout project lifecycles.
Testing & Implementation Support
· Assist with development of system testing documentation, including test plans and test cases.
· Support User Acceptance Testing (UAT) activities and documentation.
· Validate that system functionality aligns with documented business requirements.
· Assist with implementation readiness activities as needed.
Required Qualifications:
· Bachelor’s degree in Information Systems, Business Administration, or Computer Science
· 5+ year of experience as a Business Analyst supporting IT projects or enterprise systems.
· 5+ years of experience analyzing system integrations and data flows between applications.
· 5+ years of experience gathering and documenting business functional requirements.
· 5+ years of experience facilitating meetings and workshops with business and technical stakeholders.
· 5+ years of experience with system integrations, APIs, and data exchange between enterprise systems.
Preferred Qualifications:
· Experience supporting a Project Management Office (PMO).
· Experience working on enterprise IT systems implementations or modernization efforts.
· Experience using process modeling tools such as Visio, Lucidchart, or similar.
Soft Skills:
· Strong analytical, documentation, and communication skills.