Mpower Plus Rezolve AI Group LTD
Mpower Plus Rezolve AI Group LTD

Window Server Admin - Fulltime - Irving, TX (Hybrid)

Hybrid in Irving, TX, US • Posted 5 days ago • Updated 5 days ago
Full Time
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Application Support
  • Backup
  • SQL
  • Microsoft Windows Server
  • Analytical Skill
  • Problem Solving
  • RCA
  • Root Cause Analysis

Summary

Job Summary
We are seeking an experienced Application Support Engineer with strong L2/L3-level SQL expertise and solid Windows Administration skills. The role involves supporting a critical application used for tracking and managing backup tape cartridges and removable hard drives detached from servers. The ideal candidate is analytical, self-driven, and capable of independently troubleshooting complex issues while quickly acquiring domain knowledge.
Key Responsibilities
  • Provide L2/L3 application support for a system managing backup tape cartridges and offline storage media.
  • Perform SQL-based troubleshooting, including writing and optimizing queries, analyzing data issues, and validating application data integrity.
  • Monitor application health, investigate incidents, and perform root cause analysis (RCA).
  • Support operations on Windows servers, including service monitoring, log analysis, scheduled jobs as and when required.
  • Create and maintain support documentation, SOPs, and knowledge base articles.
  • Ensure adherence to SLAs and support critical production incidents as required.
Required Skills & Qualifications
  • Strong SQL experience (L2/L3):
    • Writing complex SELECT queries, joins, subqueries, and views
    • Performance troubleshooting and basic query optimization
    • Data validation and analysis
  • Good working knowledge of Windows Administration:
    • Windows Server (services, scheduled tasks, event logs)
    • File system permissions and basic system troubleshooting
  • Experience supporting enterprise applications in a production environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple issues simultaneously.
  • Excellent communication skills for interaction with cross-functional teams.                         
 Nice to Have / Preferred Skills
  • Experience supporting backup, storage, or asset-tracking systems
  • Exposure to:
    • Incident and change management tools (ServiceNow or similar)
    • Batch jobs, schedulers, or background services
    • GIRA and AUTOSYS
  • Understanding of ITIL-based support processes
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91173481
  • Position Id: 9136229
  • Posted 5 days ago
Contact the job poster
TS

Tauqeer Siddiqui

Recruiter @ Mpower Plus Rezolve AI Group LTD

View Profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at Mpower Plus Rezolve AI Group LTD in Irving, TX