CXone User Hub

Pleasanton CA Job Description: >> The Telephony Specialist will be responsible for working from the office in Pleasanton, CA for 5 days a week. >> The role requires experience on Nice CXone User Hub and Studio Scripting, with the ability to read and modify scripts. >> Additional experience with PCI PAL, Satmetrix Feedback Management system, and CXone reporting is preferred. Requirements: >> Experience on Nice CXone User Hub >> Experience on Studio Scripting, able to read and modify >> Experien

Role: Vulnerability Management - Security SME / Architect Location: Sunnyvale, CA 94085 (100% Onsite) Role Overview The Security Subject Matter Expert (SME) Vulnerability Management is responsible for reviewing vulnerability management reports, validating findings, and providing hands-on remediation support across Application, Cloud, Infrastructure, and Security environments. This role serves as a technical advisor to engineering and security teams, ensuring vulnerabilities are accurately a

Key Responsibilities VoIP Platform & Device Management Manage and support VoIP platform Qualification, such as registration / monitoring / calling / billing capabilities Configure, provision, and maintain ATA devices, specifically Polycom ATA 400. Perform remote device provisioning and lifecycle management using TR-069. Troubleshoot SIP signaling, TLS security, and voice traffic issues. Large-Scale Migrations & Validation Lead and support large-scale customer migrations (tens of thousands of

Job Title: Nice CXone Developer Location: Plano TX (onsite) Onsite/hybrid/ Remote: Complete Onsite Job Description: We are looking for an experiencedNICE CXone Developerwith over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has strong expertise in NICE CXone Studio scripting, APIs, integrations, and contact center workflows. Key ResponsibilitiesSolution Development Design and develop IVR and ACD call flows usingNICE