Senior Communications Technician - Corpus Christi

Carlsbad, NM, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

Summary

Role Summary
A senior communications technician responsible for providing national telecommunications field support across a large geographic area. This role involves installation, maintenance, troubleshooting, and support of Avaya communications systems, ensuring reliability and performance. The position requires a proactive, independent professional capable of handling diverse technical tasks, including project assistance and providing first-level training for field personnel.

Responsibilities

  • Install, configure, maintain, and troubleshoot Avaya Communications equipment including CM, Session Manager, System Manager, G430 and G450 media gateways, and voicemail systems.
  • Support and assist project teams with the implementation of telecommunications projects and system deployments.
  • Manage the installation and maintenance of voice and data networks in collaboration with carrier service providers.
  • Provide first-level support and training to field operations personnel to ensure effective system operation.
  • Serve as the primary point of contact between field teams and the IT organization for communications-related issues.
  • Conduct fault isolation and troubleshooting to resolve communications system failures efficiently.
  • Perform preventative maintenance to ensure system uptime and reliability.
  • Lead and oversee the work of local contractors engaged in telecommunications system installation and maintenance.
  • Document system configurations, repairs, and project activities accurately.
  • Maintain availability for 24/7 on-call support to address urgent communications needs.

Qualifications

  • High school diploma or G.E.D. required; Associate''s degree in Electronics or equivalent experience preferred.
  • Minimum of 7 years'' experience in installation and/or maintenance of Avaya telecommunications systems.
  • Proficiency with testing equipment and software used in Avaya system support.
  • Network certification such as CCNA is a plus.
  • Strong troubleshooting skills and experience working with voice network infrastructures.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Excellent communication skills for interacting with internal teams, contractors, and clients.
  • Physical ability to work outdoors and operate motor vehicles safely.
  • Availability for travel up to 50%.

Publishing Pay Range: $100,000.00 - $110,000.00 Annually
This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113155
  • Posted 4 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

About_Company_One
Contact the job poster
KJ

Kacie Jean

Recruiter @ GDH
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Midland, Texas

18d ago

Easy Apply

Contract, Third Party

Depends on Experience

Aurora, Colorado

18d ago

Easy Apply

Third Party, Contract

Depends on Experience

Search all similar jobs