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IT Field Service Technician

Duluth, MN, US • Posted 2 days ago • Updated 6 hours ago

Full Time

On-site

USD $50,000.00 - 55,000.00 per year

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

Microsoft Operating Systems
Microsoft Windows 7
Active Directory
Microsoft Office
Computer Hardware
Network+
Laptop
Printers
Customer Service
Technical Support
IT Infrastructure
Management
Rhino
Onboarding
Health Insurance
Life Insurance
Knowledge Management
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
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Your skills

2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc....).
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Valid driver's license, with reliable vehicle with acceptable insurance.
Excellent time management skill
Technical certifications such as A+ or Network+ are preferred.
Willingness to be in an On Call rotation with other team members, including working after hours and weekends
This role is a non-exempt salary position with a targeted salary range of $50,000 - $55,000 USD.

Your tasks

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
Mobile working
Health/ Medical insurance
Life insurance
Dental insurance
Internal career development program
Car Allowance/ KM Allowance
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: ffe88c6864b6e94f466dae237557fce0
Posted 2 days ago

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