IT Technical Support Transition and Knowledge Transfer Manager

Detroit, MI, US • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract W2
On-site
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • IT Support

Summary

Location: Detroit, MI

Key Responsibilities:

- Act as the 'referee' between the outside software vendor and the internal IT team.

- Make sure the vendor provides all the manuals, code access, and 'how-to' knowledge before their contract ends.

- Lead meetings to track if the new system is actually ready to be turned on.

- Review technical documentation for .NET and Azure to make sure it's accurate and complete.

- Flag risks-like if the vendor is falling behind or if the system isn't secure-and tell leadership how to fix it

Must Have:

- 5+ years IT experience with 3+ years in Transition/Program Management.

- Ability to commute/be within 60 miles of Detroit.

- Hands-on Azure knowledge (App Services, SQL, Key Vault).- Vendor management experience (holding them accountable to contracts).

Nice to Have:

- Public sector experience.

- ITIL Certification.

- Familiarity with ReactJS.

- Experience with Unemployment Insurance systems.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10203745
  • Position Id: 2026-3174
  • Posted 3 hours ago
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