Jr IT Support Analyst

IT Support Analyst Working Hours: Monday-Friday 3PM PST - 11:30PM PST This is role is onsite in Middletown, PA D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro

Help Desk Analyst Location: Dauphin County, PA - Onsite Skill Required / Desired Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency computer repairs, as needed Install software/updates on agency computers as needed Assist senior technical staff as requested with lower level job tasks such as acquiring data and running reports Run daily reports and hand

One of our clients is looking for the position of in Help Desk based on following skills: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance. This team teleworks on every Friday. This position is 100% onsite Th